Cybersecurity Archives

Without IT Security, Digital Transformation is a Waste of Time

March 19, 2019/0 Comments/in Cloud Security, Cybersecurity, Mobile Device Management, Small Business IT /by James Wagner

Ever-changing technology is revolutionizing how organizations conduct business, but IT security must be more than just an afterthought during these changes. There is considerable push to meet consumer demand and adapt technologies for higher productivity and better customer experiences, but it all means nothing if your network isn’t secure. As technology catapults business into the digital era, organizations must consider how to make security a part of every step.

Organizations are adapting technology but leaving IT security behind.

The cloud, machine learning, artificial intelligence, and mobility are all driving business initiatives. Many organizations consider these adaptations priorities for remaining competitive. Unfortunately, every technological innovation reveals a new vulnerability that can be exploited by hackers. It takes more than patchwork protection to effectively secure your changing infrastructure, and as your network expands, so does the attack surface.

Everything is connected.

Hackers only need to gain access to one of your perimeters to reach the depths of your network. Improving visibility can mitigate risk, but sophisticated attacks are becoming harder to see. Continuous monitoring and diligent maintenance are required to protect your data. Organizations are now expected to offer all consumers better risk management, heightened privacy protections, and acknowledgment of fault if a data breach occurs. If businesses fail to meet compliance guidelines, they could face severe fines from governing bodies and an overall loss of business from a disappointed consumer base.

IT Security first.

Although businesses are eager to implement new tools that improve their processes, attract new customers, and retain loyal customers, that same technology will be their downfall if security isn’t a priority. Organizations must act immediately to mitigate risk and prevent data breaches, and with every technology innovation adopted, a comprehensive cybersecurity solution that protects you should also be implemented and updated. To do otherwise leaves your organization vulnerable to attack and financial ruin.

IT managed services can help immensely in securing all end-points, ensuring compliance, monitoring for data breaches, and other challenges related to a digital transformation. If cybersecurity is not a part of the conversation as you innovate and update, you’re wasting your resources.

As a top-rated IT security firm in Canada, we are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk, maximize efficiency, and build trust with Canadian citizens. Contact us to learn more.

Canadians Are Concerned About Cybersecurity

February 11, 2019/0 Comments/in Cybersecurity /by James Wagner

Cybersecurity is a major global concern as technology improves connectedness, furthering opportunities for both digital growth and malicious attacks. New research shows that most Canadians see cybercrime as a threat to the overall country, and they aren’t wrong. However, despite the fact that Canadians are concerned about cyberscurity and view cybercrime as an internal threat greater than other global challenges, such as terrorism and human trafficking, few people trust that the people who have access to their data are doing everything they can to mitigate risk.

The public wants to trust technology.

As technology becomes an integral part of our lives, there is growing concern that protection against cyber criminals is not what it should be. There are data breaches virtually every day, with businesses frequently coming forward to admit that private data has been lost. This impacts millions within the country, exposing citizens to risk of identity theft, damaging the economy, and confirming that cybersecurity is more important than ever. The trust erosion is significant.

Who is responsible for preventing cybercrime?

Should cybersecurity be a government-mandated industry? Legislation like GDPR holds businesses more accountable when in possession of private data and offers citizens more rights in regard to their private information. In Alberta, medical and dental practices are required to comply with the Health Information Act and submit a Privacy Impact Assessment. However, in many ways, cybersecurity is treated as an isolated risk, as if a data breach on a single device is not capable of affecting overall society. Unfortunately, that is not the case. A single click by one employee could crash an organization’s entire infrastructure, or one home device could grant access to financial networks. Cybersecurity is a societal concern and Canadians are noticing.

Why is cybersecurity important to individual citizens?

A strong cybersecurity strategy prevents more than financial loss for small-, medium-, and large-sized businesses. Once privacy and trust are lost, they are difficult, if not impossible, to regain. Identity theft could damage an individual’s life permanently, and family-owned businesses could face bankruptcy in the event of a data breach. By impressing the importance of cybersecurity upon individual citizens, the risk of cybercrime can be reduced across the board. By adopting best cybersecurity practices in personal and professional realms, prevention simply becomes a way of life. Like buckling up before you put your car in drive, the government can establish cybersecurity programs that promote good habits that will mitigate risk.

Cybersecurity is essential to the entire country.

Managed service providers can assist businesses in establishing the best strategy for their needs, and individuals can be more mindful of how they use technology. The role that authorities will play has yet to be determined, because cybercrime is continuously evolving. Eventually, legislation will have to be implemented to help both businesses and individuals protect their private information, and everyone will need to be mindful of how technology advances.

The ITeam understands the cybersecurity issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk, maximize efficiency, and build trust with Canadian citizens. Contact us to learn more.

This Is Killing Your Cybersecurity Strategy

January 3, 2019/0 Comments/in Business Continuity, Cybersecurity /by James Wagner

Culture is more important to your cybersecurity strategy than you realize.

In organizations where transparency is minimal and employee training is infrequent, you likely have many people who are ready to pass the buck if something goes wrong.

They want convenience when performing their job duties, and without the proper information, cybersecurity becomes the concern of the IT department.

“It’s not my responsibility” is killing your cybersecurity strategy.

So what can you do to make sure everyone in your organization is carrying the responsibility of securing your networks?

What do you do if you don’t have an IT department?

Employees are your biggest security risk

Your employees probably have little or nothing to do with the decision-making in your cybersecurity strategy. Outside of your IT department, there may have been no brainstorming forums about the best types of firewalls or which multi-authentication strategy to implement. Employees simply use the products that have been passed down the management chain. Without a culture of cybersecurity, then, there is no guarantee they will use the products as intended. How will they know what a phishing scam looks like? It only takes a single click for malware to infiltrate your entire IT infrastructure.

Educate end users to be your first line of defence

You have to end a threat before it begins by mitigating human error. This starts by instilling responsibility in every employee and making sure they know that the designated IT person or team can’t handle it all. Cybersecurity is a group effort, and if you want to defend against hackers, everyone must be on board. This is what makes culture so important because an employee that cares about the organization will be invested in protecting it.

Don’t become complacent

Even the most seasoned professional can make mistakes. Regular training and practice are essential, with frequent reminders and updates on new information. Opt for more than the boring PowerPoint presentation and apply gamification strategies or real-time tests. Format your own phishing email and see how many clicks on it; you might be surprised at how many top executives your trap catches. Your organization can’t afford to be complacent when hackers are constantly attempting to access your private data.

Cybersecurity is everyone’s responsibility because it can quickly become everyone’s problem. The end users may not play a role in establishing a cybersecurity policy, but they are the first to enforce it. Your organization must create a culture that recognizes the importance of cybersecurity and that also encourages employee buy-in. It must come from the top-down because if you don’t care about cybersecurity, your employees won’t either.

The ITeam understands the cybersecurity issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

How To Manage Security Generation Gap in The Workplace

December 11, 2018/0 Comments/in Cybersecurity, Managed IT /by James Wagner

Organizations depend on a digital workplace for success.

A business operation relies heavily on IT to function seamlessly, which demands an IT security strategy that will support a secure network.

Unfortunately, few cybersecurity strategies address the generation gap that creates a disconnect between the technology used in the workspace and the existing security protocols.

When employee buy-in is essential to the success of any cybersecurity strategy, you need to address the concerns of different generations.

Different generations have different priorities

When analyzing Baby Boomers, Gen Xers, and Millennials, studies have shown that each of these groups has a different perception of how cybersecurity should be prioritized.

It’s no surprise that the younger generations are more willing to take risks, particularly when it comes to the ease of conducting work remotely.

n contrast, Boomers are much less willing to share information.

There is never a blanket approach to cybersecurity for any organization, but finding the right fit starts with understanding your employees.

Consider why employees are ignoring best practices

Think about why your employees are circumventing security best practices.

Many organizations make the mistake of implementing a cybersecurity strategy that accounts only for worst-case scenarios, resulting in measures that are too invasive and ultimately halt productivity.

Limiting access to certain programs seems like a good idea in theory, but the only thing you achieve is the ability to frustrate your employees.

There must be an approach that protects the best interests of your company yet still enables your employees to do their jobs.

Apply contextual access management for remote work

Technology is driving the remote workspace, and Millennials and Gen Xers expect this perk, even in smaller companies.

SaaS applications are becoming more common for managing out-of-network access requests, thereby providing safe platforms for work to be conducted with fewer barriers.

Multi-factor authentication has also been proven to improve security.

Monitor activity to ensure use of best practices

Monitoring the end-to-end use of individual access is not a Big Brother approach.

It can be hard to navigate the generation gaps and understand where mistakes are being made, which is where data analytics can be incredibly useful.

Management can identify usage patterns and risky behaviours of employees, establishing the need for additional training in the prevention of cyber attacks.

This visibility benefits the entire organization so that you can understand what best practices are being shirked and why.

Regardless of generation, maintaining a positive user experience within the workspace is crucial.

Your security infrastructure shouldn’t inhibit any of your employees, and there are benefits to managing different expectations.

Technology is not going to slow down, and it is unlikely that you will ever have an entire workforce on the same page.

By adapting to the needs of your employees, you’re creating a cybersecurity strategy that is moulded around the details of your unique infrastructure.

The ITeam understands the cybersecurity issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

4 Tips on Building a Better Cybersecurity Strategy

November 26, 2018/1 Comment/in Cybersecurity, Managed IT /by James Wagner

Many organizations work diligently to employ the latest cybersecurity technology.

Securing networks and private data is a top priority for organizations of every size in Alberta, yet there should still be major concerns with relying on technology alone.

The assumption that better digital infrastructure will prevent malicious attacks can put your business at risk.

Without the right practices, even the best digital defences don’t stand a chance.

1. Trust no one

Every organization should begin with a zero-trust model.

What is zero-trust?

It is the assumption that none of your networks, internal or external, are secure.

This demands a proactive approach that encourages consistent monitoring and constant improvement.

Zero-trust also demands that you avoid putting trust in network users.

As drastic as it sounds, best practice means never sharing passwords, never giving people access to more of your company information than it is necessary to do their jobs, and carefully vetting third-party vendors.

Use multifactor authentication whenever possible and implement emerging technology, such as behavioural analytics.

This detects network patterns and monitors user activity to fight insider threats, whether they are a result of innocent mistakes that can be remedied or are malicious activities that need to be checked.

2. Know what’s worth protecting

Businesses often make the mistake of implementing technology that is not useful to their unique IT needs.

Before you jump at the chance to install the latest cybersecurity update, identify your assets, the risks specific to your organization, and your main vulnerabilities.

Once you’ve measured performance and what needs to be strengthened, you can select the right tools and get the best return on your investments.

For example, a dental practice in Alberta is required to have specific protections in place for patient data that other organizations may not be required to have.

3. Focus on more than reactivity

Prevention is a critical part of any cybersecurity strategy, and predictive analysis has come incredibly far in the proactive identification of threats.

Big data offers businesses the opportunity to understand where improvements can be made based off automated processes and large sets of expansive cybersecurity information.

Technological advancements are also changing how businesses can manage risk.

However, no defence is foolproof. It’s a matter of when, not if, a cyber attack will occur, and your business needs a response strategy.

Machine learning utilizes algorithms to make predictions based on real-time communications and transactions, allowing you to formulate a response to potential threats.

4. Instill a culture of security fundamentals

The reality is, no cybersecurity technology can protect your business from careless staff.

Employees are often one of the biggest vulnerabilities in an organization, and the only way to remedy this weak link is to provide education and consistent training.

Tool integration is critical to a cybersecurity strategy, but only if employees understand why policies are important and how to use the tools available.

Awareness of cybersecurity threats and precautionary practices within your organization is the best compliment to emerging technology.

A comprehensive cybersecurity strategy necessitates a true understanding of preventative measures, along with the technological tools that are appropriate for your business needs.

Cybersecurity does call for constant updates as threats change; yet, relying on emerging technology alone will leave enormous vulnerabilities.

Best practices that have been the cybersecurity norm, such as employee education and the zero-trust model, should remain a considerable piece of every cybersecurity strategy.

When human error is always a factor, technology must have a human partner.

The ITeam understands the cybersecurity issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

Without IT Security, Digital Transformation is a Waste of Time