IT Services Calgary

Business runs on technology. The right tools, technology, and IT services are like rocket fuel for productivity, accelerating your business to new heights. The question is, how do you leverage IT services for your business without an in-house IT department or co-managed service offering?

The ITeam can help.

We’ve been protecting Calgary businesses and providing customized IT solutions for over 20 years.

We are local, embedded in the community, and we understand the needs of your business.
We’ve been leaders in providing IT support for various industries including oil and gas, healthcare, legal, finance, construction and small businesses.
We deliver scalable IT support when you need it.
We provide proactive services that look ahead to where your business wants to go.
With managed IT services, you have the exceptional technical support you need 24/7.

To request your complimentary business assessment please fill out the form below and one of our IT experts will contact you within 24 hours.

Book a Consultative Call with Our Experts

Customized IT Solutions

One size does not fit all. We provide in-depth assessments to clients from various industries and personalize our services to meet their needs.

Leading IT Experts

Since 1996, The ITeam has been serving Calgary businesses with integrity, commitment, and the highest level of excellence.

24/7 Monitoring & Support

Our team of IT professionals are available 24 hours a day, 365 days a year to provide you with immediate and direct support.

Our Process

STEP ONE: Client Engagement

About Us
About You
What’s Driving Your Change
Roadmap Your IT Experience
Next Steps

STEP TWO: Discovery

IT Audit-Hardware & Software
Understanding your Business IT Systems
Current State of Environment & Architecture
Interview Key Decision Makers and Stakeholders

STEP THREE: Review, Analyze, Present

Technical Evaluation
Current System Design
Future Planning
Improvement Strategy
Security Posture
Present Proposed System Design
Security Landscape Review
Microsoft Security Score Evaluation

STEP FOUR: Onboarding

Gather Current Documentation
Change Required Access
Implement ITeam Tools
Address Remediation
Strengthen Security
Staff Introductions

STEP FIVE: Ongoing Support

Ongoing IT Support
Planning Business IT Needs /Projects
Review IT Process
Improve IT Documentation
Implement New Strategies
Continual Reviewing for Improvement

Client Testimonials

“Without the support of an IT vendor such as The ITeam, a practice cannot function. I have found having The ITeam work on our software, technical and computer issues as well as keeping our information secure has provided me with a sense of comfort in knowing that things are taken care of and…”
– Cate Campkin

“In a health care setting patient care must remain a priority; managing IT infrastructure and troubleshooting is frustrating for health care professionals and takes the care provider away from what they should be doing. This has NEVER been the case with the ITeam. They provide proactive…”
– Leah Tschritter-Pawluk RN, MN

“The ITeam has helped support CAPP’s corporate IT infrastructure for over 15 years. I have always been able to depend on their assistance when called upon. From collaborating on complex server upgrades, to troubleshooting network performance issues, to responding on emergency basis to…”
– Jeremy Creaghan

Looking for a trusted IT service provider in Calgary?

Request an Assessment

How Do Managed IT Services Work?

Managed IT services are like having an on-call IT department ready when you need it. It starts with our proactive approach. We take a proactive stance with your network security and comprehensive backup and recovery services. Our team is on call 24/7 to help your organization remain operational and competitive in the most cost-effective manner. With The ITeam’s managed IT services, you will have:

25+ Years of Experience

We are experienced in working with various industries, managing unique compliance requirements, and ensuring updated licensing and patching of software.

24-Hour Monitoring

Your business is always protected. We can immediately identify and correct issues, providing remote and onsite maintenance.

Priority Call Response

With managed IT services, you are our top priority. We guarantee a response within an hour, but response time is typically measured in minutes.

Email Security

Protect yourself and your business with an email security protocol customized for your business. Our team uses the latest security technology to prevent any vulnerabilities or threats.

Disaster Recovery

We work with every business to understand your needs to develop customized Business Continuity and Disaster Recovery (BCDR) plan. By doing this, we ensure that your data is on-hand when you need it, no matter what happens.

Cloud Backup

This is a reliable, efficient, cost-effective, easy to use, and secure option. Backups are created and uploaded to the cloud on a regular basis to help minimize any major data loss between backups and during malicious attacks.

Request a Free Quote

Additional Services The ITeam Provides

Cybersecurity

We provide a targeted approach to cybersecurity using a comprehensive security portfolio that protects your data, applications, and information assets. We review not only your hardware and software but also business processes and protocol. When needed, you’ll have additional staff training, an email security plan, identity management, data security, and privacy solutions. The goal is to deliver a manageable security approach that keeps you safe and works toward your business goals.

Cybersecurity

Cloud Services

The cloud has opened new tools and opportunities for businesses. However, it can increase risk when not implemented correctly, especially for highly-regulated industries. The ITeam provides a hybrid approach to cloud services using Microsoft Azure. This lets us use both the public and private cloud as needed. We’ll design a customized, cost-effective, and comprehensive cloud solution to fit your business. Our focus on support and experience with security strategies ensure the best possible cloud services for your business at a budget you can afford.

Cloud Services

Why Choose The ITeam?

Today, to get ahead in business you need reliable, consistent IT services and support. In Calgary, there is no better solution for your business than the Managed IT services with the ITeam.

Cost Predictability
We offer fixed-fees managed services so you can avoid unpleasant IT expense surprises. With The ITeam, you can have the support and expertise of a full IT department with a predictable and affordable cost.
Proactive Management
We’re always thinking ahead for our customers. This lets us plan for businesses that are ready to scale or provide additional resources for your IT department.
24/7 On-Demand IT Support
With The ITeam, you have access to Calgary’s leading on-demand and managed technical IT support team. We are ready to accelerate your business into the future.

Satisfaction ratings

Need more information? Weʼre ready to help.

Casey McNee

24/10/2023

The Iteam is one of the most exceptional companies I have worked with. They have supported our company for many years, their service is consistently outstanding. Achene is our main contact and he has been able to take our company to the next level and accommodate our growth. No matter what the technical issue is, The Iteam will have it sorted immediately. I know our company is safe in their hands.

Melissa Georgopoulos

05/10/2023

I have always been pleased with the service and support that the Iteam provides. I have to give special recognition to Marc, who worked tirelessly to resolve a recent problem with our practice management software. Marc went to bat for us, and advocated for a solution to be found. Thank you!

MC Green

03/10/2023

Marc was diligent at working with our software provider in resolving our issue. He's always calm and persistent regardless of the situation but resolves every single one with professionalism. Marc has always gone above and beyond! Thanks for being patient and supporting us here at MarketMall DentalCare!!

Craig Matheson

29/09/2023

Our company switched to the I team a year and a half ago.....We have never felt safer on the internet then we do now......our company files were attacked by ransomeware a few months ago......and we could not access any of our 60 GB of files.....The I T technician assigned to our company worked relentlessly to get us back up and running asap...He had us back in business in a few hours...He did an amazing job for us and always does.....We have never had such a strong peace of mind feeling as we do now , having the I team looking after our day to day business and internet security June 29 2023...We have been with the Iteam for over 6 years now.....The Iteam is very professional and responsive. With all the IT threats on the internet these days....IT is very comforting to know the ITeam has our back and has minimized all the internet security threats. Ahcene really cares about our business and does an amazing job keeping us up and running safely... Thank you very much for all your hard work Keep up the good work guys !

James Nation

16/03/2023

Just a bunch of beauty’s Especially sales.

Terry Warkentin

08/07/2021

Great staff!

Donna Pearce

29/01/2021

Marc at The ITeam is just the best!! He is friendly, professional and very knowledgeable and is willing to help out with any question you may have, big or small. When i get asked who our IT support is with I always say Marc with The ITeam. Thanks Marc