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The ITeam named one of the best managed IT companies in Canada

The ITeam Named One of Canada’s Top 50 Best Managed IT Companies

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The ITeam has been named one of the top 50 best managed IT companies in Canada for 2019.

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best managed IT companies in CanadaCALGARY, ALBERTA – February 7, 2020 – Out of nearly 2,000 nominees worldwide, The ITeam was named one of Canada’s Top 50 Best Managed IT Companies at the 50 Best Managed IT Companies Awards Gala in Toronto, Ontario, on February 7, 2019. Based on performance in 12 categories that include Business Vision & Strategy, Operations Processes, Financial Management, Leadership & Management, Sales & Marketing Processes, and Customer Satisfaction, winners were selected based on a rigorous review of the best practices that are used to run their businesses.

“It’s a testament to the hard work of our entire team to be selected for this award,” says James Wagner, CEO of The ITeam. “We are committed to providing our customers the very best IT services. Delivering exceptional client experiences with the highest integrity is our highest priority and reflected throughout all of our processes.”

Best 50 Managed IT Companies Award (USA, Canada and UK) recognizes VARs, MSPs and ITSPs who get the highest scores for best business practices in 12 categories. Award winners are amongst the best-of-the-best in the IT Channel in their country when it comes to running their businesses. They have the best business leaders in the IT industry, are poised to have sustainable success in the future, offer superior customer service, and attract and retain the top talent in the IT industry.

About TechnoPlanet Productions

TechnoPlanet is an international channel marketing and communications company that specializes in the technology industry. Since 1993, they have been developing best-practice channel solutions that help technology manufacturers develop and manage their channel partners.

About The ITeam

Providing your company’s IT Services, The ITeam, utilizing IT standards, provides Managed IT Services customized to your business. Committed to demonstrating superior service, our team of employees have an extensive background of successful technology implementations and on-going support. You will work with the highest qualified people to keep your company running smoothly.

 

Whether you are a healthcare firm, an oil and gas company, a legal firm, or a part of the many other industries The ITeam supports, such as construction and accounting, the ITeam is committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

The ITeam gives Calgary businesses peace of mind

The ITeam Delivers Peace of Mind to Calgary Businesses

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It is virtually impossible to overstate the importance that IT and digital security play in today’s business world. With a constantly expanding market and a price tag expected to top $5 Trillion in the last 5 years, cybersecurity must be a concern of businesses large and small.

According to the same study, the average cost of a cyber attack to a small business is around $200,000. Fortunately, there is at least one step all business owners can take to make this possibility far less likely: hiring an outsourced IT and security team.

  • Email security: Protect yourself and your business with an email security protocol customized for your business and using the latest security technology.
  • Disaster recovery: We work to understand your needs to develop customized backup and recovery solutions.
  • Asset management: Let us manage your IT assets. We’ll keep your team working efficiently and ensure updated licensing and patching of software.
  • Backup management: Every business is different. With experience across a range of industries, we know how to manage unique compliance requirements in healthcare, oil and gas, accounting, legal, and more.

IT firms like ours serve a variety of functions, from backing up and protecting sensitive data to 24-hour monitoring to ensure nothing goes wrong. When we do our job right, the business owners we serve get to spend their time focusing on being successful in what they really care about instead of all the little logistical steps in between.

At The ITeam, we’ve provided that peace of mind for over 20 years, and our loyal customers recognize the dedication that we have shown over that time. Thanks to their feedback, we have achieved a 4.8 star rating on Clutch, a B2B service platform that helps us showcase our technical capabilities by hosting analyst-conducted and verified reviews.

In our most recent review, we helped a dairy producer to migrate their hosting platforms, as well as providing security and integrating data sources. They not only praised our technical work, but also noted our responsiveness and availability as major bonuses to the engagements.

TheITeam delivering peace of mind to Calgary businesses

“Everyone internally on our team feels that they’ve been fantastic. They answer all of our questions and go above and beyond for us, so we’re thankful for that. They have a 24-hour support system service, so every question is answered, even after hours. We’re never left in the dark.” – Breanne Kramer, Digital Marketing Coordinator

Besides Clutch, two sister sites host directories of B2B services in Calgary. The Manifest provides article-based industry explanations along with company rankings, whereas Visual Objects organizes Canadian firms by their portfolio collections.

If you are looking to make the jump to a more secure system or are tired of taking care of tedious infrastructure tasks yourself, don’t hesitate to reach out to us! We can’t wait to get started.

small business

Can Your Small Business Afford the Risk?

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small business it protectionThe average cost of a cyberattack now exceeds $1 million, reports Security Magazine. Can you afford to lose that kind of money and remain in business? Most small businesses can’t, but more than half of those small businesses responding to a recent security report survey experienced a breach last year. In fact, according to Accenture, 43% percent of cyberattacks are aimed at small businesses, but only 14% of small businesses are prepared to defend themselves. According to Kaspersky, more than a third of small businesses fell victim to cyberattacks in 2019. Even more concerning is the fact that more than two-thirds of small business leaders do not believe they are a target.

Steps Your Small Business Must Take Now to Survive

Every organization needs to take the threat of cyberattack more seriously, especially in light of recent tensions that make cyber warfare more likely than ever.  Start with these 5 steps:

  1. Backup and disaster recovery. Avoid paying ransoms and losing access to your data, by having a comprehensive backup and disaster recovery plan. This plan should include offsite backups of your data that are isolated from and not accessible by your network, as well as contingency planning for how your organization will handle data recovery, designating specific people for specific rolls. Read our guide on creating an effective disaster recovery plan.
  1. Regular updates. Not only should you have strong anti-virus and malware protection, but you should also ensure that you regularly install patches, upgrade software, and manage apps to avoid security risk. In particular, there should be no instances of Windows 7 operating at all.
  1. Strong policies. In addition to limiting data access to only those employees who actually need access to perform their jobs, you should implement strict policies for using personal devices to access the company network from public Wi-Fi, strong mobile device security requirements for all devices used for work, and ongoing training requirements for all employees.
  1. Email security. In addition to securely hosted email, establish policies regarding payment and information requests sent by email. Email security and training are essential.
  1. Multifactor authentication. Password security is no longer adequate to protect your network and your data. Require multifactor authentication for access to any part of your network. This should include a password that is combined with a secondary, required security protocol, such as a mobile authentication app for quick push notifications, as well as some form of biometric security.

Whether you are a healthcare firm, an oil and gas company, a legal firm, or a part of the many other industries The ITeam supports, such as construction and accounting, organizations need strong IT security. The ITeam understands the IT security issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

better IT is better for business

Better IT = Better Business

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Business leaders around the world were surveyed about their concerns going into the next decade. The top concerns included risk management, talent strategy, and innovation. One way for business leaders to ensure that they remain on the competitive edge as they work to address these concerns is through a well-aligned, proactive IT strategy. Better IT is good for business.

Risk Management

From data breaches to regulatory concerns, risk management is a key factor in business strategy. It is also one area in which an organization’s IT strategy can be used as a tool to limit, and in some cases, eliminate, risk. These are the top 10 risks as rated by Protiviti:

  1. Regulatory changes and scrutiny may impact operational resilience and production and delivery of products and services;
  2. Economic conditions may significantly restrict growth opportunities;
  3. Succession challenges and ability to attract and retain top talent may be more difficult;
  4. Limited operational resilience of legacy IT infrastructure and digital capabilities may restrict the organization’s ability to compete with ‘born digital’ players;
  5. Resistance to change may restrict organizational agility;
  6. Preparedness to manage cyber threats may be insufficient;
  7. Ensuring privacy/identity management and information security/system protection may be challenging;
  8. Company culture may not empower timely identification and escalation of risk issues;
  9. Sustaining customer loyalty and retention may be increasingly difficult;
  10. Adoption of AI-enabled technologies may require new skills that are either in short supply or require significant upskilling/reskilling of existing employees.

Talent Strategy 

Attracting talent in today’s tough and competitive environment is more difficult than ever. It’s not just IT talent that’s hard to find; but acquiring and retaining skilled talent in every area of business has become and ongoing challenge. With a robust IT infrastructure and a well-planned IT strategy, you can attract stronger talent by offering more workplace flexibility and demonstrating your ability to stand apart from the crowd by offering innovative and cutting-edge technology and tools for your employees.

Innovation 

If your organization is always putting out fires, worrying whether or not your server will crash or that someone will click on the wrong link, you simply don’t have the brain space to be innovative. When your business is functioning at peak efficiency, you and your team have time to think creatively and develop solutions that give you a competitive edge.

Working with a managed IT team can:

  • Increase uptime for better customer service
  • Ensure timely updates to software for better security
  • Improve competitiveness and increase speed to market
  • Increase budget flexibility
  • Improve efficiency and productivity to allow for innovation
  • Improve your ability to attract strong talent

The outlook for Canadian businesses is improving, and you can capitalize on this opportunity. A better IT strategy supports your business by reducing risk, as well as improving your ability to attract talent and your opportunity to innovate. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

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