Our IT Support Packages for Law Firms
We have decades of experience working with legal firms in Calgary and area.
We understand the unique sensitivities involved in working with the legal industry and the challenges that must be addressed.
The ITeam takes a comprehensive approach to develop customized solutions for law firms that deliver superior results.
Our packages include Regular Business Hour and Emergency Support.
Our team of professionals has specific legal IT knowledge and understands that the following needs must be addressed:
- Virtual CIO provides consultation on issues relating to capacity planning, remediation of chronic or recurring issues, budgeting and IT strategy planning.
- Asset management including Software License renewals, Hardware contract management, ISP/Domain management and warranty administration.
- Annual security reviews of your network with recommendations for necessary adjustments and additions to the network and system security.
- 24/7 monitoring of the critical health status of devices and applications.
- Maximizing network availability to ensure uptime.
- Unlimited support and maintenance services for identified items.
- Priority call response for identified items (maximum one hour during normal business hours).
- Preventative maintenance of all identified items (i.e. patch management, firmware updates and application updates).
How The ITeam Can Help
A True Partner
Our professional IT managers partner with your software vendors to ensure compatibility, timely upgrades, and available backup data when necessary.
Flat Rate Monthly Package
The ITeam’s network security experts protect your client data with off-site backup solutions. Our team offers an affordable flat-rate monthly package that is catered directly to your needs.
24/7 IT Support Solution
Our managed IT solutions for legal firms and solo lawyers are the best in the industry.
We offer 24/7 support for critical issues and preventative maintenance to always keep you up and running.
Performance is unmatched with The ITeam and patient confidentiality is as important to us as it is to your practice.
Why Choose The ITeam
Legal firm breaches are becoming more common, making small to medium-sized firms as well as solo practitioners a prime target.
Because they often lack the right infrastructure to prevent security breaches.
Legal records are a valuable asset that deserves the attention of managed IT legal services.
Of course, it’s not only data breaches that attorneys should worry about.
Any loss of data, even accidental, can be devastating.
Frequently Asked Questions
How is your pricing structured?
The ITeam offers a simple flat-rate monthly pricing plan for all your IT needs. This structure provides both cost certainty and visibility.
Will emergency upgrades cost us high consulting fees?
Our Managed Services plan includes a “Virtual Chief Information Officer” service. Our team will provide consultation on chronic or recurring issues, budgeting and IT strategy planning while recommending the best solutions for your practice.
What is your response time on emergency issues?
We provide a one-hour or less response guarantee on critical issues. Our technicians have over 130 years of collective experience – this means that there is nothing we cannot handle! In addition, our ITeam Central provides proactive monitoring and preventative maintenance to ensure that your IT assets are up and running no matter what.
How sure are you that patient information is properly protected and secured?
Our network security experts deploy tier-1 security hardware and software to protect your patient’s information. We also offer secure off-site backup solutions to provide peace of mind.