IT Support for Accounting Firms

Looking for IT Support for Your Accounting Firm?

When it comes to finance and accounting services, one of the biggest competitive advantages you can offer is security.

Your clients trust you with their most valuable and sensitive identity information including name, social insurance number, and bank account information.

Even if you are doing the best job managing their portfolio, but you are not securing their data, it will not matter.

The ITeam provides IT support for accounting firms, accountants, and financial services representatives to help protect your customers’ data and deliver not only a growing portfolio but peace of mind.

Are You Looking for IT Support for Your Accounting Firm in Calgary?

When protecting your client data means the difference between being in business or not, finding the right IT partner can be difficult.

The ITeam provides comprehensive IT support for accountants, investment reps, banks, and other financial services firms throughout the Calgary area.

Request An Assessment

Request your complimentary business assessment below. We will contact you within 24 hours.

Our IT Support Packages for Accounting Firms

Whether you need to mitigate risk or meet compliance standards, The ITeam has the solution you need that allows you to focus on keeping your clients happy.

We have decades of experience working with accounting firms in Calgary and area.

We understand the unique sensitivities involved in working with the finance industry and the challenges that must be addressed.

It’s critical that accounting and other financial service providers recognize that mainstream IT support is not enough.

The ITeam takes a comprehensive approach to develop customized solutions for accounting firms and financial institution that deliver superior results.

Our packages include Regular Business Hour and Emergency Support.

Our team of professionals has specific financial IT knowledge and understands that the following needs must be addressed:

  • Comprehensive reporting includes reviews of calls, activities, performance trends and projects.
  • Virtual CIO provides consultation on issues relating to capacity planning, remediation of chronic or recurring issues, budgeting and IT strategy planning.
  • Asset management including Software License renewals, Hardware contract management, ISP/Domain management and warranty administration.
  • Annual security reviews of your network with recommendations for necessary adjustments and additions to the network and system security.
  • Experienced in supporting a variety of industry-standard systems used by most accounting firms
  • 24/7 monitoring of the critical health status of devices and applications.
  • Maximizing network availability to ensure uptime.
  • Strong service management provided through best practices based on more than 130 years of IT experience.
  • Unlimited support and maintenance services for identified items.
  • Priority call response for identified items (maximum one hour during normal business hours).
  • Preventative maintenance of all identified items (i.e. patch management, firmware updates and application updates).

IT Services for Solo Accountants

Solo accountants need IT support just as much as accounting firms – and perhaps more so.

We understand that solo accountants might not have big budgets to withstand the negative results of a data breach.

If something were to occur that caused confidential client information or financial records to be lost, it could easily put the solo accountant out of business.

The ITeam offer IT support packages for accountants that are as comprehensive and scalable as they are for large firms.

They are cost-effective, customized solutions that you, as a solo accountant can afford to make the required investment to minimize risk.

Why Choose The ITeam

The ITeam has extensive experience providing IT support for accountants and other financial services professionals in Calgary.

We understand the unique challenges you face in handling such personal details and why security is so important.

Financial Services Cloud

The ITeam specializes in supporting accountants and CPAs, whether you run a solo office from your home or have a large firm with multiple locations throughout Alberta.

We will partner with your accounting software provider, acting on your behalf, to ensure application availability, whether on-premise or in the Cloud.

By keeping your data secure, we will be able to save you money and time – especially during tax season.

As part of our Financial Services Cloud package, our team will assist you with:

  • Achieve compliance
  • Protect your network from ruthless attacks
  • Monitor and detect viruses, phishing attacks, and viruses
  • Ensure your encryption protects you and your clients
  • Align our services with your time-sensitive business needs

How The ITeam Can Help

  • A True Partner

    Our professional IT managers partner with your software vendors to ensure compatibility, timely upgrades, and available backup data when necessary.

  • Flat Rate Monthly Package

    The ITeam’s network security experts protect your client data with off-site backup solutions. Our team offers an affordable flat-rate monthly package that is catered directly to your needs.

  • 24/7 IT Support Solution

    Our managed IT solutions for healthcare are the best in the industry. We offer 24/7 support for critical issues and preventative maintenance to always keep you up and running. Performance is unmatched with The ITeam and patient confidentiality is as important to us as it is to your practice.

Frequently Asked Questions

How is your pricing structured?

The ITeam offers a simple flat-rate monthly pricing plan for all your IT needs. This structure provides both cost certainty and visibility.

Will emergency upgrades cost us high consulting fees?

Our Managed Services plan includes a “Virtual Chief Information Officer” service. Our team will provide consultation on chronic or recurring issues, budgeting and IT strategy planning while recommending the best solutions for your practice.

What is your response time on emergency issues?

We provide a one-hour or less response guarantee on critical issues. Our technicians have over 130 years of collective experience – this means that there is nothing we cannot handle! In addition, our ITeam Central provides proactive monitoring and preventative maintenance to ensure that your IT assets are up and running no matter what.

How sure are you that patient information is properly protected and secured?

Our network security experts deploy tier-1 security hardware and software to protect your patient’s information. We also offer secure off-site backup solutions to provide peace of mind.