IT Support for Accounting Firms
Our IT Support Packages for Accounting Firms
Whether you need to mitigate risk or meet compliance standards, The ITeam has the solution you need that allows you to focus on keeping your clients happy.
We have decades of experience working with accounting firms in Calgary and area.
We understand the unique sensitivities involved in working with the finance industry and the challenges that must be addressed.
It’s critical that accounting and other financial service providers recognize that mainstream IT support is not enough.
The ITeam takes a comprehensive approach to develop customized solutions for accounting firms and financial institution that deliver superior results.
Our packages include Regular Business Hour and Emergency Support.
Our team of professionals has specific financial IT knowledge and understands that the following needs must be addressed:
- Comprehensive reporting includes reviews of calls, activities, performance trends and projects.
- Virtual CIO provides consultation on issues relating to capacity planning, remediation of chronic or recurring issues, budgeting and IT strategy planning.
- Asset management including Software License renewals, Hardware contract management, ISP/Domain management and warranty administration.
- Annual security reviews of your network with recommendations for necessary adjustments and additions to the network and system security.
- Experienced in supporting a variety of industry-standard systems used by most accounting firms
- 24/7 monitoring of the critical health status of devices and applications.
- Maximizing network availability to ensure uptime.
- Strong service management provided through best practices based on more than 130 years of IT experience.
- Unlimited support and maintenance services for identified items.
- Priority call response for identified items (maximum one hour during normal business hours).
- Preventative maintenance of all identified items (i.e. patch management, firmware updates and application updates).