Looking For a Managed IT Service Provider in Calgary?

The ITeam’s Managed IT Services are designed to meet the needs of businesses in a variety of industries in Calgary. Managed IT services make IT support costs more predictable and manageable. Our service combines fixed-rate services with 24/7 support. As a result, you get a proactive IT solution you can count on.

Looking for a trusted IT service provider in Calgary?

Contact us now for a complimentary business assessment from one of our IT support professionals.

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What is managed IT service?

Managed IT services help your organization remain operational and competitive. We do this in the most cost-effective manner.

What’s included in The ITeam’s Managed IT Services?

24/7 Monitoring & Unlimited Support Services

We can immediately identify and correct issues and provide remote and onsite maintenance. As a result, your business is always protected.

Asset Management

Software license renewals, hardware contract management, ISP/Domain management and warranty administration

Fixed-Rate Monthly Package

Our team offers an affordable fixed-rate monthly package that is catered directly to your needs

Priority Call Response

We guarantee a response within an hour, but response time is typically measured in minutes.

Cloud Storage and Hosting

We provide public and private cloud services through Microsoft Azure and our own private hosting solution

Virtual CIO

Consultation on issues relating to capacity planning, remediation of chronic or recurring issues, budgeting and IT strategy planning

Backup and Disaster Recovery Planning

We ensure that your data is on-hand when you need it, no matter what happens

Annual Security Reviews

Recommendations for necessary adjustments and additions to the network and system security

Benefits of IT Managed Services

Going to the dentist for regular cleanings can help prevent cavities. Similarly, managed IT services can help prevent pain for your organization. To remain competitive, compliant, and secure, organizations must be proactive. To do this, they must take preventative measures against risks. Therefore, we don’t wait until you have a toothache to worry about. We do everything we can to keep you from having one at all.

  • Cost Predictability
    Turn IT costs into a fixed monthly cost. Managed IT services can help you avoid unexpected capital expenditures. Then you can invest in other business needs.
  • Stability
    Without a doubt, business continuity is crucial for continued growth. We monitor and support around the clock to ensure uptime in case of unexpected IT network failures.
  • Proactive IT
    Proactive IT management leads to more reliability. A managed service provider can detect issues before they are problems and prevent them from becoming worse.

Who Needs Managed IT Services?

A managed service approach gives businesses comprehensive security. This includes customized backup and recovery solutions as well as secure cloud storage and hosting. Our team will work with you to create a customized plan that meets your needs and requirements.

During your initial business assessment, we will:

  • Identify weak areas and security risks
  • Review everything such as network security, systems, application patching, backup and recovery services

The list of reasons why people choose managed IT services includes:

  • Stable cost structure – Improved budgeting and predictable annual operating expenses
  • Reduced downtime – To remain competitive, agile, and capable of continued growth
  • Compliance – We help you meet requirements for regulatory purposes
  • Prevent data breach – Prevent unlicensed software, poor infrastructure, or inefficient resources (human and machine) from putting you at risk
  • Peace of mind – We are on the job with 24 hours a day, 7 days a week monitoring

Customized IT Solutions

One size does not fit all. We provide in-depth assessments to clients from various industries and personalize our services to meet their needs.

Leading IT Experts

Since 1996, The ITeam has been serving Calgary businesses with integrity, commitment, and the highest level of excellence.

24/7 Monitoring & Support

Our team of IT professionals are available 24 hours a day, 365 days a year to provide you with immediate and direct support.

Managed IT Service for Every Market

Our team is knowledgeable about various industries in Alberta. As a result, you get a support system that truly understands your needs. We work with organizations in every industry. This includes both oil & gas and healthcare. In addition, we work with legal, financial & accounting services, construction, small businesses, and more.

Oil & Gas

Attacks against the operation technology (OT) sector can have devastating consequences. Our team has over 20 years of experience working with the oil and gas industry. We have designed a comprehensive service offering to address security concerns, risk management, and remote network management.

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Healthcare companies are an irresistible target for hackers. Smaller medical and dental practices are equally at risk as high-profile healthcare organizations. Comprehensive technology solutions, including applications, email security, staff training, and compliance support are necessary.

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Legal Firms

If confidential data from an attorney’s office is leaked, it can result in serious repercussions. Lost or stolen data can destroy the reputation of the firm and its clients. We understand the special needs for cybersecurity that legal practices face. We will work with your firm to streamline technology requirements and develop proactive IT strategies.

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In the finance industry, security and compliance go hand in hand. Above all, customers entrust you with their most precious commodity – their identity. The finance industry is in a period of transformation. It relies on both legacy systems and new cloud-based technology. We will develop customized solutions that align your business goals with compliance requirements.

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The construction industry is a full-scale collaboration among engineers, architects, contractors, project managers, inspectors, and customers. Real-time, seamless communication is required at all times. Our comprehensive IT support can keep projects moving forward with better reliability and security across your network. This results in projects being completed on time and on budget.

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Small and midsize businesses are growing targets for hackers. In other words, hackers target SMEs. They bet on SMEs not investing in IT security. SMEs are vulnerable. Managed IT services offer SMEs access to competitive levels of expertise and security. We will work with you to develop solutions that allow for a more productive and secure collaboration.

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Why Choose The ITeam?

With our managed services, we make sure your needs are met. We develop a customized plan that is right for you, so we work closely with you and your team.

  • Server Hosting & Co-Location – Our server is hosted, managed, and supported locally in Calgary. This ensures the protection of your data and the continuity of your business.
  • Offsite Backup – We will ensure that your data is always secure and protected from theft, fire, and flood.
  • Email Security & Employee Training – A successful breach of one email account can result in a breach of thousands or even millions of other accounts. The ITeam offers security training to keep your employees vigilant and aware of the risk.

Frequently Asked Questions

Managed IT Services provide comprehensive, proactive solutions for your network security, systems and application patching, and backup and recovery. As a result, we help your organization remain operational and competitive in the most cost-effective manner.

Our team will work with you to create a fixed-rate managed service plan that meets your needs and requirements.

We work with organizations in every industry throughout Alberta, including oil & gas, healthcare, legal, SME, property management, transportation, retail/wholesale, banking, and financial & accounting services.

Cost predictability, IT infrastructure stability, proactive IT management, and strategic planning.