Looking for a Managed IT Service Provider in Calgary?

The ITeam is an award-winning managed services provider. Our expert Managed IT Support is designed to meet the needs of businesses in a variety of industries in Calgary.

Managed IT makes IT support costs more predictable and manageable for businesses. Our service combines fixed-rate services with 24/7 support.

As a result, you get proactive IT solutions and experts you can count on.

What is Managed IT Service?

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Managed IT brings the expertise you need to help your organization remain operational and competitive. As a top managed services provider in Canada, we do this in the most cost-effective manner.

What’s included in The ITeam’s managed IT support?

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24/7 Monitoring & Unlimited Support Services

Our team of experts can immediately identify and correct issues and provide remote and onsite maintenance. As a result, your business is always protected.

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Asset Management

Software license renewals, hardware contract management, ISP/Domain management and warranty administration is all managed by your MSP partner.

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Fixed-Rate Monthly Package

Our team offers an affordable fixed-rate monthly package that is catered directly to your needs

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Priority Call Response

We guarantee a response from our dedicated team within an hour, but response time is typically measured in minutes.

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Cloud Storage and Hosting

We provide public and private cloud services through Microsoft Azure and our own private hosting solution

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Virtual CIO

Consultation with technical experts on issues relating to capacity planning, remediation of chronic or recurring issues, budgeting and IT strategy planning

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Backup and Disaster Recovery Planning

We ensure that your data is on-hand when you need it, no matter what happens

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Annual Security Reviews

Recommendations for necessary adjustments and additions to the network and system security

Benefits of IT Managed Services

Going to the dentist for regular cleanings can help prevent cavities. Similarly, managed IT services can help prevent pain for your organization. To remain competitive, compliant, and secure, organizations must be proactive. To do this, they must take preventative measures against risks. Therefore, we don’t wait until you have a toothache to worry about. Service companies like The ITeam do everything we can to keep you from having one at all.

Calgary Managed Services Provider
  • Cost Predictability
    Turn IT costs into a fixed monthly cost. Managed IT can help you avoid unexpected capital expenditures. Then you can invest in other business needs.
  • Stability
    Without a doubt, business continuity is crucial for continued growth. Service companies like The ITeam monitor and support around the clock to ensure uptime in case of unexpected IT network failures.
  • Proactive IT
    Proactive IT management leads to more reliability. A managed service provider can detect issues in your business before they are problems and prevent them from becoming worse.

Who Needs Managed IT Services?

IT Managed Services Provider Calgary

A managed service approach gives businesses comprehensive security. This includes customized backup and recovery solutions as well as secure cloud storage and hosting. Our team will work with you to create a customized plan that meets your needs and requirements.

During your initial business assessment, we will:

  • Identify weak areas and security risks
  • Review everything such as network security, systems, application patching, backup and recovery services

The list of reasons why people choose a managed service provider includes:

  • Stable cost structure – Improved budgeting and predictable annual operating expenses
  • Reduced downtime – To remain competitive, agile, and capable of continued growth
  • Compliance – We help you meet requirements for regulatory purposes
  • Prevent data breach – Prevent unlicensed software, poor infrastructure, or inefficient resources (human and machine) from putting you at risk
  • Peace of mind – We are on the job with 24 hours a day, 7 days a week monitoring

Customized IT Solutions

One size does not fit all. We provide in-depth assessments to clients from various industries and personalize our services to meet their needs.

Leading IT Experts

Since 1996, The ITeam has been serving Calgary businesses with integrity, commitment, and the highest level of excellence.

24/7 Monitoring & Support

Our team of IT professionals are available 24 hours a day, 365 days a year to provide you with immediate and direct support.

Managed IT Service for Every Market

Managed IT Services

Our team has extensive knowledge and experience in various industries in Alberta. As a result, when you partner with us for your IT management solutions, you get a support system that truly understands your needs and improves the likelihood of business success. We provide managed IT solutions to organizations in every industry, including both oil & gas and healthcare. In addition, we work with legal, financial & accounting services, construction, small businesses, and more.

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Oil & Gas

Attacks against the operation technology (OT) sector can have devastating consequences. Our team has over 20 years of experience working with the oil and gas industry. We have designed a comprehensive service offering to address security concerns, risk management, and remote network management.

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Healthcare

Healthcare companies are an irresistible target for hackers. Smaller medical and dental practices are equally at risk as high-profile healthcare organizations. Comprehensive technology solutions, including applications, email security, staff training, and compliance support are necessary.

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Legal Firms

If confidential data from an attorney’s office is leaked, it can result in serious repercussions. Lost or stolen data can destroy the reputation of the firm and its clients. We understand the special needs for cybersecurity that legal practices face. We will work with your firm to streamline technology requirements and develop proactive IT strategies.

Finance

In the finance industry, security and compliance go hand in hand. Above all, customers entrust you with their most precious commodity – their identity. The finance industry is in a period of transformation. It relies on both legacy systems and new cloud-based technology. We will develop customized solutions that align your business goals with compliance requirements.

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Construction

The construction industry is a full-scale collaboration among engineers, architects, contractors, project managers, inspectors, and customers. Real-time, seamless communication is required at all times. Our comprehensive IT support can keep projects moving forward with better reliability and security across your network. This results in projects being completed on time and on budget.

SME

Small and midsize businesses are growing targets for hackers. In other words, hackers target SMEs. They bet on SMEs not investing in IT security. SMEs are vulnerable. Managed IT services offer SMEs access to competitive levels of expertise and security. We will work with you to develop solutions that allow for a more productive and secure collaboration.

Why Outsource IT Services?

Outsourcing IT services to a managed services provider helps Calgary organizations to access an IT team for the first time, or to grow their existing internal IT teams without a fully hire on payroll. Organizations gain the benefits of an experienced and established team of a managed services provider without incurring the sometimes-exorbitant cost of hiring additional internal IT staff or maintaining an entire IT support department.

Outsourced IT services can give your business the opportunity to focus on business operations, strategy, relationship building, and growth – all while having the peace of mind to know that you have an expert team monitoring your network, installing patches to software, and making sure servers are up and running. Outsourcing IT support by choosing a managed services provider is a proactive method of protecting your business, your network, and your data.

MSP Company Calgary
  • Reduce Costs
    Outsourcing IT services to a managed IT service provider allows companies to access a pool of skilled professionals without the overhead costs of hiring and maintaining an in-house team. This MSP partnership can lead to significant cost savings in terms of salaries, benefits, and infrastructure.
  • Scalability and Flexibility
    Outsourcing to an MSP is a a strategic solution that allows a business to scale their IT resources up or down based on demand and business productivity. This flexibility is particularly beneficial for seasonal or project-based work, ensuring that companies have the right level of support from service companies without the long-term commitments.
  • Continuous Operations
    By outsourced managed IT support to an MSP partner, a business owner gets 24/7 support – option for business leaders that helps ensure critical IT functions are monitored and addressed at all times, reducing downtime and enhancing the overall reliability of IT systems.

Our Process

  • About Us
  • About You
  • What’s Driving Your Change
  • Roadmap Your IT Experience
  • Next Steps
  • IT Audit-Hardware & Software
  • Understanding your Business IT Systems
  • Current State of Environment & Architecture
  • Interview Key Decision Makers and Stakeholders
  • Technical Evaluation
  • Current System Design
  • Future Planning
  • Improvement Strategy
  • Security Posture
  • Present Proposed System Design
  • Security Landscape Review
  • Microsoft Security Score Evaluation
  • Gather Current Documentation
  • Change Required Access
  • Implement ITeam Tools
  • Address Remediation
  • Strengthen Security
  • Staff Introductions
  • Ongoing IT Support
  • Planning Business IT Needs /Projects
  • Review IT Process
  • Improve IT Documentation
  • Implement New Strategies
  • Continual Reviewing for Improvement
The ITeam proven process

Why Choose The ITeam?

With our managed IT solutions, we make sure your needs are met. We develop a customized plan that is right for you, so we work closely with you and your team.

Calgary MSP Company
  • Server Hosting & Co-Location – Our server is hosted, managed, and supported locally in Calgary. This ensures the protection of your data and the continuity of your business.
  • Offsite Backup – We will ensure that your data is always secure and protected from theft, fire, and flood.
  • Email Security & Employee Training – A successful breach of one email account can result in a breach of thousands or even millions of other accounts. The ITeam offers security training to keep your employees vigilant and aware of the risk.
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Casey McNee
24/10/2023
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The Iteam is one of the most exceptional companies I have worked with. They have supported our company for many years, their service is consistently outstanding. Achene is our main contact and he has been able to take our company to the next level and accommodate our growth. No matter what the technical issue is, The Iteam will have it sorted immediately. I know our company is safe in their hands.
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Melissa Georgopoulos
05/10/2023
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I have always been pleased with the service and support that the Iteam provides. I have to give special recognition to Marc, who worked tirelessly to resolve a recent problem with our practice management software. Marc went to bat for us, and advocated for a solution to be found. Thank you!
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MC Green
03/10/2023
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Marc was diligent at working with our software provider in resolving our issue. He's always calm and persistent regardless of the situation but resolves every single one with professionalism. Marc has always gone above and beyond! Thanks for being patient and supporting us here at MarketMall DentalCare!!
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Craig Matheson
29/09/2023
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Our company switched to the I team a year and a half ago.....We have never felt safer on the internet then we do now......our company files were attacked by ransomeware a few months ago......and we could not access any of our 60 GB of files.....The I T technician assigned to our company worked relentlessly to get us back up and running asap...He had us back in business in a few hours...He did an amazing job for us and always does.....We have never had such a strong peace of mind feeling as we do now , having the I team looking after our day to day business and internet security June 29 2023...We have been with the Iteam for over 6 years now.....The Iteam is very professional and responsive. With all the IT threats on the internet these days....IT is very comforting to know the ITeam has our back and has minimized all the internet security threats. Ahcene really cares about our business and does an amazing job keeping us up and running safely... Thank you very much for all your hard work Keep up the good work guys !
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James Nation
16/03/2023
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Just a bunch of beauty’s Especially sales.
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Terry Warkentin
08/07/2021
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Great staff!
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Donna Pearce
29/01/2021
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Marc at The ITeam is just the best!! He is friendly, professional and very knowledgeable and is willing to help out with any question you may have, big or small. When i get asked who our IT support is with I always say Marc with The ITeam. Thanks Marc

Frequently Asked Questions

Managed IT Services provide comprehensive, proactive solutions for your network security, firewall management, network infrastructure, systems and application patching, remote monitoring, and backup and recovery. As a result, we help your organization not only remain operational and competitive in the most cost-effective manner but help ensure strategic management of your entire IT infrastructure.

Our team will work with you to create a fixed-rate managed service plan that meets your needs and requirements.

We work with organizations to provide customized security solutions in every industry throughout Alberta, including oil & gas, healthcare, legal, SME, property management, transportation, retail/wholesale, banking, and financial & accounting services.

Cost predictability, IT infrastructure stability, proactive IT management, remote monitoring, and strategic planning.

Managed IT Support for Small Business

Managed IT support is a strategic solution for most Calgary organizations. If you are a small to medium-sized enterprise (SME) without the extensive budget required to maintain your own internal managed IT solutions team, partnering with an MSP for managed IT solutions can be a cost-effective solution.

The cost and complexity involved in recruiting and assembling your own in-house managed IT support team can take you away from focusing on your core business and strategic goals. Managed IT companies can help you achieve your business goals, remain cybersecure, and achieve compliance.

  • Increase Efficiency
    Your Calgary managed service provider takes over some of the heavy lifting – taking a proactive approach to managed IT solutions for everything from managing software licenses and patching to 24/7 monitoring – giving you a competitive edge to focus on your core competencies and goals more efficiently.
  • Stronger Cybersecurity
    Managed IT companies provide you with access to robust security measures to protect your data and systems from cyber threats. With regular security audits and updates, you can ensure that your business plan is up to date with the latest security technologies – all while realizing a reduction of costs.
  • Improved Customer Experience
    Managed IT companies work behind the scenes ensuring the security, reliability, and uptime of your network, you can deliver a better customer experience to your customers, no matter what industry you’re in.

Explore Our Other IT Services in Calgary

Beyond managed IT, The ITeam also delivers cloud services in Calgary, Microsoft 365 management, IT project management, and email security to keep your business secure and productive.

Service Areas, Industries & Resources

The ITeam supports businesses across Western Canada, including Edmonton and Vancouver, with specialized IT support for healthcare, legal firms, accounting and finance, construction, and small and mid-sized businesses.

Helpful reading: why outsourcing IT makes sense, the benefits of flat-rate IT, and why your business needs a network assessment.