Archive for category: Small Business IT

Calgary IT security

Calgary Organizations Need Strong IT Security

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They say technology is the great equalizer, fueling business growth and innovation, and that’s certainly true here in Alberta. Almost anyone, anywhere, can start a business with nothing more than an internet connection and a laptop. But that same technology has also shown us repeatedly the risk involved in having that ability – and Calgary organizations need strong IT security. Whether you’re just starting your business or you’re simply trying to keep up with the rapidly changing business environment, the investment you make in IT security should be as high a priority as obtaining your next customer.

Dentists Need Strong IT Security

Dental practices are automating services – from payments to scheduling to patient charts – and the security required to protect the data and the gateways that allow access to the data is significant. Dental practices need strong IT security, as they are among those small businesses at which 43% of all cyber-attacks are aimed. And because dental practices and other healthcare facilities have special regulatory compliance requirements to protect patient data, IT security is more important than ever.

Lawyers Need Strong IT Security

From assessing the stability of your IT infrastructure to ensuring that client files and data are secure, attorney firms and solo practice lawyers need strong IT security to prevent theft of proprietary and confidential information. In a law office, everything is confidential; therefore, everything is at risk – from privileged client information to trade secrets to litigation tactics. Hackers are always looking for information they can exploit or sell.

Oil and Gas Companies Need Strong IT Security

In recent months, there have been a growing number of reports about hackers trying to penetrate the energy sector. The vulnerability of the energy industry goes beyond simply losing clients or disrupting business; cyber-attacks could wreak havoc on entire communities and threaten the safety of individuals. The need for IT security in the energy industry cannot be overstated.

Small Businesses Need Strong IT Security

Small businesses don’t have the budget to have an in-house IT staff, but SMEs face as much risk as larger corporations. The only way to level the playing field is to implement strong IT security. Luckily, managed services do level the playing field for small businesses in Canada, offering them access to competitive levels of expertise and security.

Whether you are a healthcare firm, an oil and gas company, a legal firm, or in one of the many other industries The ITeam supports, such as construction and accounting, Calgary organizations need strong IT security. The ITeam understands the IT security issues facing Canada businesses. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

windows 7 end of life is coming

 Your Biggest Security Threat May Be Your Windows 7 Operating System

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windows 7 end of lifeThanks to shows like The Walking Dead, we’re all prepared for a zombie apocalypse. We know how to fight off zombies, avoid getting bitten, and when to run. But what happens when the apocalypse is much more likely to happen and zombies have already been welcomed into your organization? This scenario is far too real for many businesses: Windows 7 will soon be the zombie in your office that will infect everything.

Windows 7 End of Life (EOL) Is Less than 6 Months Away

Effective January 14, 2020, Windows 7 will no longer be supported by Microsoft. The OS will continue to launch and run, but users will no longer receive updates or support. After the EOL date, systems still running Windows 7 will be considered unprotected, and as such, will be subject to higher security risks. It is important that all current users of Windows 7 migrate to Windows 10 prior to this date so that they can continue to receive regular security updates to help protect their devices from malicious attacks. It’s already past the time when organizations should be taking steps to update to Windows 10. In fact, Windows 7 lost mainstream support from Microsoft in 2015 and it’s basically been on life support since then. Now they’re pulling the plug altogether, and any organization still relying on the platform will encounter operational difficulties as well as enormous security risks. There will be no more security patches issued and no more support extensions available.

Make the Move to Windows 10 Now

While Windows 10 did present some challenges for early adopters, those challenges have, for the most part, been resolved. It is a much more intuitive version of Windows, offering better collaboration tools, stronger security, and more efficiency, no matter the size of your business. But the key thing to remember is that Windows 10 is still supported by Microsoft, which means you will receive security updates and layers of protection that you will lose with Windows 7.

Remember WannaCry?

In 2017 the WannaCry ransomware cryptoworm infected more than 200,000 computers in 150 countries, costing companies millions – if not billions – of dollars. WannaCry was able to spread because the hackers took advantage of vulnerabilities in unsupported versions of Windows to access networks. It literally spread like a wildfire around the world. To avoid a similar situation with Windows 7, it is vital that you get in touch with your Managed Services Provider (MSP) today and schedule time to set up a plan to move your network to Windows 10.

Windows 7 Upgrade FAQs

There are many questions about the Windows 10 upgrade process, and we’re here to answer them and assist in the process. In the meantime, here a few quick FAQs to cover a few of the questions asked most often:

Q: What about Windows 8? Isn’t that a less expensive option?

We often talk about the need for organizations to be proactive instead of reactive in order to be more secure and make the best use of their IT investments. Moving to Windows 8 leaves you in a reactive and vulnerable state, because end of support for Windows 8 has already been announced. The few dollars you might save today will be spent making another shift far too soon. We strongly advise you to go ahead and make the move to Windows 10 now.

Q: Can I upgrade my existing PC to Windows 10?

A: Yes, you can upgrade compatible Windows 7 PCs (based on certain requirements with a full license – ask your CITM if you are unsure if your hardware is eligible for this upgrade). To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10.

Q: What happens if I continue to use Windows 7?

A: You can continue to use Windows 7, but once support ends, your PC will become more vulnerable to security risks. Windows will operate but you will stop receiving security and feature updates.

Q: Can Windows 7 still be activated after January 14, 2020?

A: To avoid security risks and viruses, Microsoft recommends that you consider upgrading to Windows 10 well in advance of the end of life (EOL) date for Windows 7. Once the EOL date arrives, you will not be able to install any new Windows 7 instances or receive patches, old or new, for existing systems.

Act Now to Protect Your Organization from Windows 7 Security Risks

If you are a current Windows 7 or Windows Server 2008 R2 user and you don’t already have an upgrade plan in place, please talk to your Client IT Manager or Account Manager to discuss the transition so that there is no lapse in your security coverage. Here at The ITeam, we understand that replacing hardware and software can be a daunting task, so if you have any questions at all, don’t hesitate to reach out to your ITeam Account or Client IT Manager to discuss your options. We are here to help make this as seamless and budget friendly as possible! Get in touch today.

Canada SMEs need IT strategy

IT Strategic Planning for Canada SMEs

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Canada SMEsFor Canada SMEs, IT strategic planning plays a critical role in your overall ability to support your customers, remain competitive, and be positioned to recover from a natural or technological disaster. But an IT strategy is more than just a plan; it’s a comprehensive outline of your approach to IT that ensures that your IT infrastructure supports your business goals, that you are anticipating and proactively meeting the needs of your business, and that your investment in IT is planned and predictable. 

In today’s rapidly moving business environment, most SMEs rely on their IT infrastructure to conduct most of their business. From accounting and office systems to communicating with customers, and from scheduling appointments and managing services to managing payroll and inventory and increasing efficiency, an SMEs IT infrastructure is often the backbone of the organization. Your IT strategy must be flexible and dynamic because technology does not stand still (and neither do hackers).

Your IT strategic planning process should consider the following factors:

  • Current market conditions
  • Competitive intelligence
  • Performance issues and identified areas in need of improvement
  • Customer satisfaction
  • Resource requirements
  •  Staff training and support needs
  • Compliance requirements for your industry
  • Budget requirements
  • Current state of infrastructure

IT Strategic Planning Benefits for Canada SMEs

A lack of proper IT planning will impact your employees, your customers, and your bottom line. For example, without a plan in place for lifecycle management, you may find that the operating system you use to manage your IT infrastructure is out of date and no longer supported (Windows 7 support ends January 2020!). This creates not just a disruption in your operations but also a significant security risk to your organization. An IT strategy that includes a plan for lifecycle management makes IT costs more predictable. Proactive IT strategy planning is essential for successful SMEs. Other benefits include: 

  • Improved operational efficiency
  • Increased profitability
  • Reduced risk
  • Improved business continuity
  • Increased alignment between business objectives and IT objectives
  • Ability to map future needs for better planning
  • Ensured statutory and regulatory compliance
  • Elimination of unnecessary downtime
  • Nominal disruption of operations

 Securing networks and private data is a top priority for organizations of every size in Alberta. SMEs are the lifeblood of Canada’s economy, but these organizations are only as strong as the IT strategy supporting their operations. If your SME needs help with IT strategic planning, IT infrastructure support, and IT security, get in touch.

Your Employees Are Your Strongest Cybersecurity Defence

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Cyber threats are consistently evolving, and despite what small- and medium-sized business owners may think, they are prominent targets.

Hackers can cause enormous financial losses that place the success of your entire business at risk, demanding an all-inclusive cybersecurity strategy.

However, the best cybersecurity defence will fail if you haven’t managed what should be your top priority: employees.

Without proper training and awareness, employees are your biggest threat.

But with the right strategy in place, employees can also be your strongest cybersecurity defence against cybercriminals.

Mandate Training for all Employees

Your Employees Are Your Strongest Cybersecurity DefenceEvery person within your organization should receive cybersecurity training and be made aware of all security policies, from C-level executives to entry-level staff.

This is particularly important when employees are accessing time sheets or work email accounts on personal devices.

A personal device could be the entryway that a hacker needs to access critical company systems because most of these devices do not meet security protocols.

Awareness of strict security policies will prevent mistakes and deter fraudulent activity from insider threats.

Ransomware is Intelligent

Training is an essential component of a strong cybersecurity defence involving employees because many hacking attempts are becoming increasingly sophisticated.

It can be hard to differentiate fraudulent access points or requests, and a single click can wreak havoc on your infrastructure.

Education, and relaying the importance of cybersecurity information, is how you can build a strong defence against hackers.

Threats Are Avoided Entirely

When employees are routinely trained, they are more likely to identify suspicious activities and prevent breaches altogether.

If a hacker does gain access to your infrastructure, employees working within the system can prevent further damage.

Your employees will also think twice about clicking on links within emails and will be less likely to open attachments that could contain ransomware.

Onboarding is an excellent opportunity to disseminate information regarding current and emerging threats, and ongoing cybersecurity training should update employees on anything new.

Key Elements of Training

Despite the push for initial and continued training, many businesses aren’t sure where to start.

Luckily, the initiatives that can establish a robust cybersecurity strategy are simple and easy to implement.

Communication should be where you start, encouraging employees to discuss concerns and ask questions if they notice anything awry.

Employees must also be aware of common threats and where they are most likely to encounter phishing attempts or malware.

Clear guidelines and standards will also make it difficult for breaches to occur.

When all employees are aware of the existing policies and are held responsible for security within the scope of their positions, threats are greatly reduced.

Employees may feel frustrated by some security standards, such as password strength and multi-factor authentication, but these strategies protect employee and business information.

When education is provided, employees become a partner in your overall cybersecurity efforts.

Your greatest weakness can also be your greatest strength if you invest the necessary time and resources in educating your employees.

The ITeam understands the cybersecurity issues facing Canada. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.

The Importance of Cybersecurity for Small Businesses

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The most common mistake a small business makes regarding cybersecurity is the assumption that their business will not be targeted.

Unfortunately, hackers do not discriminate based on size.

Small businesses often have vulnerabilities in their systems that can lead to billions in losses.

Cybersecurity should be a top priority for all businesses.

Most Common Hacking Methods

The Importance of Cybersecurity for Small BusinessesA comprehensive cybersecurity strategy requires more than the basic security package.

Hackers’ techniques continue to evolve, and potential threats are surfacing from virtually every angle.

The following is a list of the most common hacking methods:

  • APT (advanced persistent threats) – long-term targeted attacks that attempt to access networks in multiple phases to avoid detection
  • DDoS (distributed denial of service) – hackers intentionally overload a system to force a network shutdown
  • Insider threats – the misuse of network credentials by an administrator or previous employee, to access confidential information
  • Malware (malicious software) – any type of program that is introduced to your system to damage or gain unauthorized access
  • Password attacks – a variety of means by which hackers can attempt to crack your passwords, including mass theft, Wi-Fi monitoring, and brute force.
  • Phishing – an attempt to gain confidential information via what appears to be a legitimate website or email source
  • Ransomware – akin to malware, but hackers will demand ransom in return for the release of confidential information or unlock a system

Although you cannot predict what breach your small business is most likely to experience, the best strategy is to be prepared for any attempts to gain access to your system.

Strategy Depends on the Nature of Business

Your cybersecurity strategy will also reflect the nature of your business.

Defining the best security solution will involve an understanding of the risks specific to your organization.

How much does your business rely on e-commerce?

Do you have sensitive customer data stored on cloud servers or laptops?

Do your employees rely on Wi-Fi or personal networks to conduct business matters?

Knowledge of these factors, among others, will help give you a better understanding of which resources should be delegated to cybersecurity.

Establishing the right framework will help minimize the amount of risk to which your business is exposed.

Implement Best  IT Practices

Applying best practices related to cybersecurity is an important tactic that every small business should employ.

Rather than rely on certain security recommendations, establish formal security policies to ensure that every department and all personnel are in compliance.

This will help reduce insider threats as well as password attacks. Additionally, keep all your software current, including security patches and updates.

Failure to do so could create a gap in your security wall could make it easy for a hacker to install malware.

Most importantly, educate your employees on cybersecurity strategies and prevention, which will reduce the number of successful attacks.

Do not fall victim to the misconception that small businesses are not a target for hackers.

A company with 50 employees is not going to make headlines if their business is attacked due to cybersecurity weaknesses, but it is a common occurrence nonetheless.

It is important to recognize that your current security systems may have gaps, and there should be frequent audits of your IT infrastructure to ensure consistent functionality.

Make cybersecurity one of your top priorities, regardless of the size of your business. Don’t be the next target.

The ITeam understands the cybersecurity issues facing Canada. We are committed to helping Calgary- and Alberta-based businesses develop proactive, cost-effective IT strategies that minimize risk and maximize efficiency. Contact us to learn more.