The ITeam

Managed Services Provider in Vancouver

The ITeam is recognized for its excellence as an IT managed services provider, delivering award-winning Managed IT Support designed to meet the diverse needs of Vancouver businesses.

Request a Complimentary Business Assessment Today

Our Managed Services

Blue Swipe - Managed IT Services Calgary - The ITeam
Managed Services Provider Calgary - 24/7 Monitoring & Unlimited Support Services - Clock Icon

24/7 Monitoring & Unlimited Support Services

Our team of specialists promptly detects and resolves issues while delivering both remote and onsite maintenance, ensuring your business remains consistently protected.

Managed IT Solutions Calgary - Cloud Storage & Hosting - Cloud with Up Arrow Icon

Cloud Storage and Hosting

We provide both public and private cloud services, ensuring the right solution for your organization to scale access to cloud storage, applications, and processing resources now and in the future.

Managed IT Services Calgary - Asset Management - Desktop Computer Icon

Licences, Renewals & Updates

As your MSP partner, we manage all your software license renewals, hardware contracts, ISP and domain management, and warranty administration – so you don’t have to.

Managed IT Support Calgary - Backup & Disaster Recovery Planning - Eye Open Icon

Backup and Disaster Recovery Planning

We guarantee your data is safeguarded, recoverable and accessible whenever required, with redundancies in place to ensure preparedness for any unforeseen event.

Managed IT Companies Calgary - Priority Call Response - Phone Call Icon

Priority Call Response

Our committed team ensures a guaranteed response within an hour, with most inquiries answered in mere minutes.

Managed Services Provider Calgary - Fixed Rate Packages - Bar Graph Icon

Customized Monthly Packages

We offer cost-effective, fixed-rate monthly packages tailored specifically to meet your organization’s size, requirements and industry-specific technology needs.

Managed IT Service Provider Calgary - Virtual CIO - Word Bubble Messaging Icon

Strategic IT Consultants

We provide complimentary consultations with technical experts to address capacity planning, solve persistent or recurring problems, and assist with budgeting and IT strategy development.

MSP Managed Services Calgary - Annual Security Reviews - Thumbs Up Icon

Annual Security Reviews

Annual assessments to audit your IT infrastructure, with suggestions for essential updates and enhancements to network and system security.

What is Managed IT Service?

Blue Swipe - Managed IT Services Calgary - The ITeam

In today’s fast-paced digital world, businesses in Vancouver must remain competitive by ensuring their IT infrastructure is robust, reliable, and future-proof.

A Managed Services Provider (MSP) offers a comprehensive suite of services designed to meet these demands, delivering 24/7 IT support and management services. This ensures that critical issues are addressed promptly, minimizing disruptions.

By choosing The ITeam as their managed IT services provider, Vancouver businesses can leverage scalable solutions tailored to their unique needs; maintaining operational continuity and focusing resources on core business activities.

As technology continues to evolve, partnering with an MSP in The ITeam ensures that your IT infrastructure is not only secure but also aligned with your strategic goals for the future.

Frequently Asked Questions

Managed IT Services provide comprehensive, proactive solutions for your network security, firewall management, network infrastructure, systems and application patching, remote monitoring, and backup and recovery. As a result, we help your organization not only remain operational and competitive in the most cost-effective manner but help ensure strategic management of your entire IT infrastructure.

Our team will work with you to create a fixed-rate managed service plan that meets your needs and requirements.

We work with organizations to provide customized security solutions in every industry throughout Alberta, including oil & gas, healthcare, legal, SME, property management, transportation, retail/wholesale, banking, and financial & accounting services.

Cost predictability, IT infrastructure stability, proactive IT management, remote monitoring, and strategic planning.

REQUEST AN ESTIMATE

REQUEST A COMPLIMENTARY IT BUSINESS ASSESSMENT

The Benefits of Managed IT Services

Technology is advancing fast. Businesses require more than mere reactive IT support; they need a partner capable of anticipating issues before they surface. To remain competitive, compliant, and secure, organizations must be proactive. To do this, they must take preventative measures against risks.

Getting a reliable managed services provider is important for organizations that want to stay ahead and keep operations running smoothly. Managed IT service providers offer pivotal support through continuous network monitoring, system security, and cloud solutions designed to enhance productivity and safeguard sensitive data security.

Managed IT services insulate organizations from unpredictable expenditures and events, and stabilize IT support costs, ensuring they remain predictable and manageable for businesses. Read more about how managed IT services can help prevent pain for your organization. 

  • Maintain Seamless Operations
    Managed IT services are essential for businesses aiming to maintain seamless operations with minimal downtime. These services include 24/7 dedicated support, offering peace of mind by ensuring that any critical IT issues are resolved quickly. With real-time monitoring, potential IT failures are identified and mitigated before they escalate, which is vital for keeping your business running smoothly.
  • Cybersecurity
    As an ongoing managed security provider, this service includes endpoint protection, email filtering, data encryption, and regular security checks. The benefit of this comprehensive security approach is enhanced protection against cyber threats, ensuring that your business’s sensitive data remains secure and reducing the risk of costly data breaches.
  • Empowering Remote Teams
    By providing both remote IT management and troubleshooting capabilities, these services are well-suited to support businesses with remote teams, enabling them to effectively manage their IT infrastructure and swiftly address technical issues regardless of location.
  • Cost Predictability
    Transform unexpected IT expenses into a predictable monthly fee. Managed IT services prevent unforeseen capital expenditures, allowing you to allocate funds to other essential business priorities.
  • Stability
    Business continuity is vital not just for operational delivery, but for the sustained brand perception, client servicing and long-term success of a company. With 24/7 monitoring and support, a MSP can guarantee that your operations remain uninterrupted even in the face of unexpected IT network failures.
  • Proactive IT Management
    Proactive IT management enhances reliability significantly. A managed service provider identifies potential issues early, allowing for intervention before they develop into major problems.

Who Needs Managed IT Services?

A managed service approach gives businesses comprehensive security. This includes customized backup and recovery solutions as well as secure cloud storage and hosting. Our team will work with you to create a customized plan that meets your needs and requirements.

During your initial business assessment, we will:

  • Identify weak areas and security risks
  • Review everything such as network security, systems, application patching, backup and recovery services

The list of reasons why people choose a managed service provider includes:

  • Stable cost structure – Improved budgeting and predictable annual operating expenses
  • Reduced downtime – To remain competitive, agile, and capable of continued growth
  • Compliance – We help you meet requirements for regulatory purposes
  • Prevent data breach – Prevent unlicensed software, poor infrastructure, or inefficient resources (human and machine) from putting you at risk
  • Peace of mind – We are on the job with 24 hours a day, 7 days a week monitoring

Customized IT Solutions

One size does not fit all. We provide in-depth assessments to clients from various industries and personalize our services to meet their needs.

Leading IT Experts

Since 1996, The ITeam has been serving Vancouver businesses with integrity, commitment, and the highest level of excellence.

24/7 Monitoring & Support

Our team of IT professionals are available 24 hours a day, 365 days a year to provide you with immediate and direct support.

Why Choose The ITeam?

The ITeam has earned awards and recognition across North America and the world, making them a premier choice for your corporate managed services provider. Our comprehensive solutions – from 24/7 system monitoring, cloud services, cybersecurity and Microsoft 365 management – are all tailored for your specific company needs, spanning a diverse range of sectors.

With our managed IT solutions, we make sure your needs are met. We develop a customized plan that is right for you, so we work closely with you and your team.

  • Server Hosting & Co-Location – Our server is hosted, managed, and supported locally in Vancouver. This ensures the protection of your data and the continuity of your business.
  • Offsite Backup – We will ensure that your data is always secure and protected from theft, fire, and flood.
  • Email Security & Employee Training – A successful breach of one email account can result in a breach of thousands or even millions of other accounts. The ITeam offers security training to keep your employees vigilant and aware of the risk.
Clients & Achievements

What Our Clients Are Saying

Our Process

  • About Us
  • About You
  • What’s Driving Your Change
  • Roadmap Your IT Experience
  • Next Steps
  • IT Audit-Hardware & Software
  • Understanding your Business IT Systems
  • Current State of Environment & Architecture
  • Interview Key Decision Makers and Stakeholders
  • Technical Evaluation
  • Current System Design
  • Future Planning
  • Improvement Strategy
  • Security Posture
  • Present Proposed System Design
  • Security Landscape Review
  • Microsoft Security Score Evaluation
  • Gather Current Documentation
  • Change Required Access
  • Implement ITeam Tools
  • Address Remediation
  • Strengthen Security
  • Staff Introductions
  • Ongoing IT Support
  • Planning Business IT Needs /Projects
  • Review IT Process
  • Improve IT Documentation
  • Implement New Strategies
  • Continual Reviewing for Improvement
The ITeam proven process

Managed IT Service for Every Industry

Our team has extensive knowledge and experience in various industries in British Columbia. As a result, when you partner with us for your IT management solutions, you get a support system that truly understands your needs and improves the likelihood of business success. We provide managed IT solutions to organizations in every industry, including both oil & gas and healthcare. In addition, we work with legal, financial & accounting services, construction, small businesses, and more.

Managed IT Services for Oil & Gas - Oil Drop Icon

Oil & Gas

Attacks against the operation technology (OT) sector can have devastating consequences. Our team has over 20 years of experience working with the oil and gas industry. We have designed a comprehensive service offering to address security concerns, risk management, and remote network management.

Learn More
Managed Services Provider Calgary for Healthcare - Plus Symbol Icon

Healthcare

Healthcare companies are an irresistible target for hackers. Smaller medical and dental practices are equally at risk as high-profile healthcare organizations. Comprehensive technology solutions, including applications, email security, staff training, and compliance support are necessary.

Learn More
Managed IT Support Calgary for Legal Firms - Briefcase Icon

Legal Firms

If confidential data from an attorney’s office is leaked, it can result in serious repercussions. Lost or stolen data can destroy the reputation of the firm and its clients. We understand the special needs for cybersecurity that legal practices face. We will work with your firm to streamline technology requirements and develop proactive IT strategies.

Learn More

Finance

In the finance industry, security and compliance go hand in hand. Above all, customers entrust you with their most precious commodity – their identity. The finance industry is in a period of transformation. It relies on both legacy systems and new cloud-based technology. We will develop customized solutions that align your business goals with compliance requirements.

Learn More
Managed IT Solutions Calgary for Construction Companies - Tools Icon

Construction

The construction industry is a full-scale collaboration among engineers, architects, contractors, project managers, inspectors, and customers. Real-time, seamless communication is required at all times. Our comprehensive IT support can keep projects moving forward with better reliability and security across your network. This results in projects being completed on time and on budget.

Learn More

SME

Small and midsize businesses are growing targets for hackers. In other words, hackers target SMEs. They bet on SMEs not investing in IT security. SMEs are vulnerable. Managed IT services offer SMEs access to competitive levels of expertise and security. We will work with you to develop solutions that allow for a more productive and secure collaboration.

Learn More

Managed IT Support for Small Business

Managed IT support is a strategic solution for most Vancouver organizations. If you are a small to medium-sized enterprise (SME) without the extensive budget required to maintain your own internal managed IT solutions team, partnering with an MSP for managed IT solutions can be a cost-effective solution.

The cost and complexity involved in recruiting and assembling your own in-house managed IT support team can take you away from focusing on your core business and strategic goals. Managed IT companies can help you achieve your business goals, remain cybersecure, and achieve compliance.

  • Increase Efficiency
    Your Vancouver managed service provider takes over some of the heavy lifting – taking a proactive approach to managed IT solutions for everything from managing software licenses and patching to 24/7 monitoring – giving you a competitive edge to focus on your core competencies and goals more efficiently.
  • Stronger Cybersecurity
    Managed IT companies provide you with access to robust security measures to protect your data and systems from cyber threats. With regular security audits and updates, you can ensure that your business plan is up to date with the latest security technologies – all while realizing a reduction of costs.
  • Improved Customer Experience
    Managed IT companies work behind the scenes ensuring the security, reliability, and uptime of your network, you can deliver a better customer experience to your customers, no matter what industry you’re in.

Why Outsource IT Services?

Outsourcing IT services to a managed services provider helps Vancouver organizations to access an IT team for the first time, or to grow their existing internal IT teams without a fully hire on payroll. Organizations gain the benefits of an experienced and established team of a managed services provider without incurring the sometimes-exorbitant cost of hiring additional internal IT staff or maintaining an entire IT support department.

Outsourced IT services can give your business the opportunity to focus on business operations, strategy, relationship building, and growth – all while having the peace of mind to know that you have an expert team monitoring your network, installing patches to software, and making sure servers are up and running. Outsourcing IT support by choosing a managed services provider is a proactive method of protecting your business, your network, and your data.

  • Reduce Costs
    Outsourcing IT services to a managed IT service provider allows companies to access a pool of skilled professionals without the overhead costs of hiring and maintaining an in-house team. This MSP partnership can lead to significant cost savings in terms of salaries, benefits, and infrastructure.
  • Scalability and Flexibility
    Outsourcing to an MSP is a a strategic solution that allows a business to scale their IT resources up or down based on demand and business productivity. This flexibility is particularly beneficial for seasonal or project-based work, ensuring that companies have the right level of support from service companies without the long-term commitments.
  • Continuous Operations
    By outsourced managed IT support to an MSP partner, a business owner gets 24/7 support – option for business leaders that helps ensure critical IT functions are monitored and addressed at all times, reducing downtime and enhancing the overall reliability of IT systems.