MSP vs CSP - The ITeam has you covered either way

Are you confused about the difference between a managed service provider (MSP) and a cloud service provider (CSP)? The ITeam offers Calgary organizations the best of both worlds by providing both MSP and CSP services.

Managed Service Provider vs Cloud Service Provider

In the technology industry, MSPs and CSPs are the most common service providers. An MSP offers outsourced IT services to companies, including network management, software deployment, security, and data backup and recovery. On the other hand, a CSP offers cloud-based services, such as Software as a Service (SaaS), Backup as a Service (BaaS), and Infrastructure as a Service (IaaS). These services are delivered over the internet, and the CSP manages the underlying infrastructure and software.

Why Choose an MSP for Your Calgary Business?

With the complex and repetitive tasks involved in managing IT infrastructure and end-user systems, many organizations are choosing to outsource these activities to MSPs. In the past, businesses managed everything themselves, from software and hardware to networking components. But with the rise of MSPs, these businesses can now rely on experts to handle their IT needs, which allows them to focus on enhancing their own services and products for their customers, rather than worrying about tech problems.

Why Choose a CSP for Your Calgary Business?

CSPs offer cloud computing resources over the internet from remote servers. By utilizing the services of a CSP, businesses can save money, improve security, and avoid data loss. Additionally, partnering with a cloud service provider guarantees automatic upgrades to network infrastructure.

How to Choose Between an MSP and a CSP

When choosing between MSPs and CSPs, it can be difficult to know which is best. The decision ultimately depends on the unique needs of the business. MSPs are ideal for businesses that require extensive on-premises IT support, while CSPs are better suited for those that want to take advantage of the cloud’s scalability and flexibility. However, many businesses may benefit from a combination of both MSP and CSP services, depending on their specific requirements.

Why Do Calgary Businesses Choose to Partner with MSPs?

Essentially, an MSP acts as an extension of an organization’s IT department, providing expert support and services to help businesses operate more efficiently and effectively. MSPs offer a cost-effective solution for Calgary businesses looking to outsource their IT needs. By partnering with the right Calgary MSP, you can avoid the expense of hiring and maintaining an in-house IT team, as well as the cost of purchasing and maintaining equipment. Additionally, an MSP can supplement and support your existing IT team, while giving employees time to focus on other important tasks and ensuring that IT-related problems are quickly resolved and system downtimes are minimized.

What Is an Example of a Managed Service?

Managed services can be tailored to meet the specific needs of an organization. For example, a managed security service provider may focus solely on intrusion detection, firewall administration, virtual private networks, and vulnerability scanning. On the other hand, a comprehensive MSP solution can replace an entire IT department by providing a full range of services and tools. These services may include:

  • Setting up and maintaining IT infrastructure
  • Cybersecurity services
  • Managing user access accounts
  • Troubleshooting
  • Technical support
  • Managed hardware outsourcing
  • Managed software and cloud configurations
  • Employee onboarding and offboarding
  • Network maintenance
  • Automatic system upgrades.

Why You Need a Managed Service Provider

Top Calgary managed service providers offer the following benefits:

24/7 Monitoring

With a managed service provider, you can rest assured that your hardware, software applications, network, and IT security are being monitored around the clock. If technical issues arise, your MSP can address them promptly. Additionally, a good managed service provider will work with you to assess your current and future IT needs, ensuring that your technology is always optimized for your business.

Competitive Advantage

MSPs offer a range of services, from managing software updates and security patches to providing technical and troubleshooting support. By outsourcing these tasks to an MSP, businesses can free up their own resources to focus on core business activities, such as product development and customer service. Additionally, MSPs often have access to the latest technology and expertise, which can help businesses stay competitive in a rapidly changing marketplace.

Access to Experts

MSPs like The ITeam have a team of highly skilled professionals who can handle a wide range of IT tasks. By outsourcing IT services to an MSP, companies can save time and money while still receiving top-notch support. Plus, MSPs often offer flexible pricing plans and can scale their services to meet the changing needs of a business.

Disaster Recovery

With their expertise and experience, managed service providers can help ensure that your data is protected and that your business can quickly recover from any unexpected events. This can be especially important for small businesses that may not have the in-house resources to meet these demands.

Cost Reduction

Offering a flat-rate service, MSPs are cost-effective when compared to hiring an individual IT expert or choosing a break-fix model. Additionally, MSPs offer a range of services, including network monitoring, data backup and recovery, and cybersecurity, providing businesses with comprehensive IT support.

Get the Best of Both Worlds with an MSP that Offers CSP Services

Managed service providers like The ITeam have expanded their offerings to include cloud service provider services. CSP services that businesses can obtain through their MSP partner include:


Infrastructure-as-a-Service (IaaS) is a cloud computing model that provides businesses with access to virtualized computing resources over the internet. With IaaS, third-party providers deliver a range of services, including storage, networking, and virtual private servers, allowing organizations to scale their infrastructure as needed. This flexible and cost-effective solution is ideal for businesses of all sizes that want to streamline their IT operations.


Backup-as-a-Service (BaaS) helps small companies grow; moreover, the service helps larger companies manage their budgets. BaaS is a backup solution that connects your systems to a private, public, or hybrid cloud operated by a managed IT provider. When you invest in BaaS, your organization can make smarter decisions about future planning because backup costs are fixed based on storage needs.


Business Continuity and Disaster Recovery (BCDR) provides organizations with options to protect their data by storing it safely offsite in the cloud.

Calgary IT Hosting Services

As a hosting service provider, The ITeam offers a cost-effective cloud infrastructure solution for every IT business need. A professional cloud provider delivers hardware, software, storage, and any combination of solutions that fits the unique needs of individual businesses.

Is an MSP an IT Company?

An MSP provides IT services and support to a variety of businesses in a variety of industries. They typically offer a range of services that can be customized to meet an individual business’s needs. While MSPs do work in the IT industry, they are not necessarily an IT company in the traditional sense.

For more than 25 years, The ITeam has been Calgary’s number-one choice in Managed IT partners. We offer fixed-rate services and a depth of expertise that can’t be easily matched. Our proactive approach to IT strategy and our ability to offer industry-specific customized solutions allows us to help keep the organizations with whom we work steps ahead of cybercriminals.

If you’re interested in learning more, request a business assessment today.