IT Project Management Services Provider Calgary

At The ITeam, we know how difficult it can be to implement IT projects and not take valuable time away from your core business operations.

Mission-critical IT projects often get left on the to-do list for months or years, while you wait for your team to have enough time to invest on IT infrastructure and project initiatives that could make a huge impact in your overall efficiency.

The ITeam can provide the IT project help you need to get your work done on time and on budget.

Expertise You Can Trust

The ITeam’s IT project management services offers tailored solutions to businesses looking to streamline their IT initiatives. Whether you need IT project support or a full-scale IT project contract, our experienced team ensures that your projects are delivered on time, within your budget, and aligned with your business goals.

Does your business need support with an IT Project in Calgary?

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What Is IT Project Management?

IT project management is a service in which our team of experts assists your Calgary company with the planning, execution, and oversight of technology-related projects. From deploying new systems to integrating advanced technologies, IT project management ensures a seamless process through:

Detailed Project Planning

Resource Allocation & Team Coordination

Risk Assessment & Mitigation

Performance Monitoring & Reporting

Our IT project management services cater to organizations of all sizes, helping them navigate complex projects with ease.

Common Types of IT Projects

Businesses rely on IT projects to remain competitive and innovative. Some common types of IT projects include:

System Migrations and Upgrades: Transitioning to new software or hardware platforms
Cloud Computing Projects: moving infrastructure and data to the cloud
Network Security Implementations: strengthening cybersecurity protocols
End user hardware replacements
Microsoft 365 implementations

No matter the project, our IT project services strive to ensure that you achieve success at every stage.

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Why Partner with an Outside Company for IT Projects?

Outsourcing your IT project management to a trusted partner offers significant advantages:

Expertise & Experience
Benefit from specialists with proven skills in managing IT projects.
Cost-Effectiveness
Avoid the costs of hiring, training, and maintaining in-house teams.
Scalability
Scale your resources up or down based on project demands.
Focus on Core Business
Free up time and free your team, to focus on strategic objectives while we handle the technical details.

Outsource your IT Project Services to a partner who understands your needs and delivers results.

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Top IT Project Management Challenges

Managing IT projects comes with unique challenges that can derail even the best plans:

Scope Creep
Uncontrolled, often unnecessary, changes to project scope
Budget Overruns
Unexpected costs causing financial strain
Resource Constraints
Limited access to skilled personnel or tools
Time Delays
Failure to meet critical deadlines
Communication Gaps
Poor collaboration between teams and stakeholders

Our IT project management services are designed to address these challenges, ensuring your projects run smoothly.

Choose The ITeam for Your IT Project Services

The ITeam stands apart in its commitment to service. With every project, we work closely with you and your team to understand your needs, your goals, your timeline, and your budget. We work to make sure you’re leveraging technology as proficiently and effectively as possible. We primarily service the following industries:

Oil & Gas

Our team has over 20 years of experience working with the oil and gas industry. We have designed a comprehensive service offering to tackle small or large-scale oil and gas IT projects, as well as services to support you organization address security concerns, risk management, support with operational technology and remote network management.

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Healthcare

Healthcare companies rely on technology to deliver critical services to their patients. Whether you are a high-profile healthcare organization or smaller medical / dental practice, we can fully manage your IT project including comprehensive technology solutions, email security, staff training, and compliance support as necessary.

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Legal Firms

If confidential data from an attorney’s office is leaked, it can result in serious repercussions. Lost or stolen data can destroy the reputation of the firm and its clients. We understand the special needs for cybersecurity that legal practices face. We will work with your firm to streamline technology requirements and develop proactive IT strategies.

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Finance

In the finance industry, security and compliance go hand in hand. Above all, customers entrust you with their most precious commodity – their identity. The finance industry is in a period of transformation. It relies on both legacy systems and new cloud-based technology. We will develop customized solutions that align your business goals with compliance requirements.

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Construction

The construction industry is a full-scale collaboration among engineers, architects, contractors, project managers, inspectors, and customers. Real-time, seamless communication is required at all times. Our comprehensive IT support can keep projects moving forward with better reliability and security across your network. This results in projects being completed on time and on budget.

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SME

Small and midsize businesses are growing targets for hackers. In other words, hackers target SMEs. They bet on SMEs not investing in IT security. SMEs are vulnerable. The ITeam offer SMEs access to competitive levels of IT expertise, project management, and security. We will work with you to develop solutions that allow for a more productive and secure collaboration.

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The ITeam

IT Project Management Service

The ITeam’s project management services are customized to suit your business needs, meeting you where you need to be for your budget, your project scope, and your timeline. Because we are a managed IT services provider, we have in-depth expertise, including virtual CIO services, to help you achieve your project goals and help you ensure that your project aligns with your overall business strategy.

The pressure to be competitive in a rapidly evolving technological era means constantly reevaluating your IT strategy and adjusting your goals accordingly. This could easily become the full-time focus of your business.

That’s why it is so important to have a skilled IT project manager to partner with on your mission critical technology goals. Relying on The ITeam’s IT project management services can help your business achieve your goals.

There are many aspects of being a well-rounded Managed Security Services Provider, and the ITeam strives to meet every need of their clients through proactive planning and execution. Get in touch today to learn more.

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Our Methodology

IT project management is a complex process that unfolds from the planning phase, progressing through the execution phase and onto performance analysis. Having an expert IT project manager involved from the start can ensure that every IT project you complete adds value to your organization and aligns with your goals for growth and continuity.

The first step in any IT project is to determine the scope of the job and the expected outcomes. Our IT project management experts can then:

1

Develop a plan for completing the project

2

Schedule each element of the project

3

Stakeholder collaboration on tech adoption

4

Implement project to completion

5

Test and analyze the outcomes

The ITeam’s project management services professionals are also capable of stepping in mid-project and recovering a plan that has gone off course.

Case Study #1

Resolving Disruptions Caused by Faulty Azure and Citrix Integration

Client reached out to The ITeam for help because they had been using Azure as their primary source for data and user management but faced persistent issues with their Citrix environment.

Problem

The client’s previous IT project manager had implemented temporary profiles that were being managed in a way that led to frequent errors and data inconsistencies, significantly hampering the client’s workflow. This had been a significant concern for the client’s staff for over a year, causing considerable disruption and affecting overall productivity.

Challenge

Given the newness of the environment, the largest challenge The ITeam had was in reviewing how the initial Citrix environment was deployed and configured. This consumed most of the hours but ultimately led to a better and more holistic understanding of what was happening and how to fix it.

Skills Required

This project required familiarity and expertise in the Azure Cloud and Citrix, and best practices between the two. The ITeam’s expertise extended across various domains including cloud architecture, virtual desktop infrastructure, and systems integration.

Our deep knowledge in Azure’s data management and user authentication processes, coupled with extensive experience in Citrix’s virtual desktop solutions, allowed us to seamlessly bridge the gap between these two platforms. This was crucial in diagnosing and addressing the issues at hand.

Solution

By thoroughly investigating the initial setup, The ITeam was able to identify various misconfigurations and inefficiencies that had been overlooked, pinpointing the specific faults in the temporary profile management.

We then devised a strategic plan to reconfigure the profiles, ensuring that the system operated smoothly without errors or data inconsistencies.

Result

The final outcome was a resounding success. The ITeam’s meticulous efforts paid off, resulting in a smoothly functioning Citrix environment that seamlessly integrated with Azure cloud services.

The end result was a significant boost in productivity, with an uninterrupted workflow that greatly enhanced their overall user experience.

Client Feedback

The client expressed immense satisfaction with the results, acknowledging that the strategic solutions and innovative approaches brought forward by The ITeam had exceeded their expectations.

This successful engagement not only resolved the immediate issues but also laid a strong foundation for future operational stability and efficiency.

Case Study #2

Identifying and Implementing a Scalable Solution to Manage Data and Application Deployments for a Rapidly Growing Company

This client engaged with The ITeam because they needed a way to manage and deploy applications and user data in a consistent way. The project took five months and five experts from The ITeam. It required meticulous planning and coordination to ensure that the deployment would be both efficient and minimally disruptive to the client’s ongoing operations.

Problem

This client was growing at such a rapid pace that they needed technology that would help them deliver consistency from their IT department and managing such a diverse user base in a more effective and uniform manner. The rapid expansion highlighted the need for a robust system that could scale with their operations.

Challenge

Finding a single application that could deliver on meeting and exceeding the client’s existing needs while accounting for their ongoing growth. Once we identified Microsoft Intune as a solution, the most challenging part of the engagement was accounting for all the applications and packaging them appropriately for the Intune platform.

Many of these applications did not come with an MSI installer, which necessitated custom builds. This complexity required a deep understanding of each application’s requirements and a tailored approach to ensure compatibility and seamless integration with Intune.

The packaging team had to be particularly meticulous, as any error could lead to significant disruptions for the client’s user base. This phase of the project tested the team’s problem-solving skills and their ability to adapt to unforeseen challenges.

Skills Required

This project required several resources which spanned across desktop resources, packaging resources, Microsoft Modern work resources, Intune resources, and deployment/enrolment resources. Each of these areas of expertise played a crucial role in ensuring the success of the deployment.

The desktop team was responsible for preparing and configuring the workstations, while the packaging team meticulously handled the application packaging to ensure compatibility and performance.

The Modern work and Intune resources provided the necessary infrastructure and oversight to manage the deployment, ensuring that all applications and user data were delivered consistently and securely.

The deployment/enrolment resources coordinated the rollout, ensuring that the process was smooth and minimally disruptive.

Solution

The ITeam’s approach included several planning discussions and evaluations which led both the client and The ITeam to the Intune solution.

The ITeam helped the client deploy Microsoft Intune to over 300 workstations and package over 100 applications. Our methodical approach ensured that every aspect of the deployment was meticulously planned and executed, minimizing any potential disruptions to the client’s daily operations.

Client Feeback

All parties involved were very happy with this engagement and the outcome was as expected for both The ITeam and the customer. This project was able to garner more consistent results and client feedback has been very positive as their user base grows at a steady rate.

Result

The company was able to leverage the Intune platform to now seamlessly roll out new devices by department, which deliver a standard look and feel for each employee. This consistency across devices not only enhanced the user experience but also simplified IT management and support.

Customized IT Solutions

One size does not fit all. We provide in-depth assessments to clients from various industries and personalize our services to meet their needs.

Leading IT Experts

Since 1996, The ITeam has been serving Calgary businesses with integrity, commitment, and the highest level of excellence.

Managed Services 24 / Monitoring & Support

Our team of IT professionals are available 24 hours a day, 365 days a year to provide you with immediate and direct support.

Cybersecurity

We offer cybsersecurity services with a multi-layered approach. By employing state-of-the-art detection, prevention, and training tools, we keep your organization and it’s data safe and sound.

Does your business need support with an IT Project in Calgary?

Request an Assessment

IT Project Management Services