We often read about managed services providers offering to ease the pain associated with routine IT support.
Here at The ITeam, however, we’d like you to think about doing what is required to avoid experiencing that pain altogether.
How Do We Help You Avoid Pain?
What happens if you don’t go to the dentist regularly and get your teeth cleaned?
Eventually, you develop cavities that require fillings.
Ignoring cavities could then lead to further infection, which would necessitate a root canal.
You may even have to have a tooth pulled.
There will be pain, swelling, and an exponential cost involved.
To avoid as much of that pain as possible, most people see their dentists every six months to have their teeth cleaned and examined, fixing cavities while they’re just minor nuisances.
Your business IT must likewise take preventative measures against comparable risks.
If you aren’t proactively taking care of your IT, keeping it orderly, secure, and protected, you end up enduring a lot of costly pain.
Managed services are like a dentist for IT support.
Rather than wait until you have a toothache to worry about, we do everything we can to keep you from having one at all.
Managed Services Offers Peace of Mind
To ensure that your business remains operational and competitive in the most cost-effective manner possible, you should take a proactive stance with your network security, systems and application patching.
Employing comprehensive backup and recovery services can ensure that.
Our Managed Services provides businesses with 24-hour monitoring, to immediately identify and correct potential issues as well as to provide remote and onsite maintenance and support.
Benefits of Managed IT Services
One of the biggest benefits of managed services is the cost savings that businesses experience by making business IT support costs more predictable and manageable.
A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, and state-of-the-art cloud storage and hosting.
The ITeam’s Managed Services is a custom solution designed to meet the varied needs of businesses in a variety of industries.
We act as a virtual CIO, partnering with our clients to help them meet their business goals and remain globally competitive.
Fixed-cost Managed Services from The ITeam will jump start your cost reductions today and increase your competitive advantage tomorrow.
In addition to Managed IT Services, The ITeam is also the Calgary region’s local source for comprehensive IT services, as well as IT products, supplies, and support through the On Demand IT Services.
Do You Have a Disaster Recovery Plan In Case of a Storm?
/1 Comment/in BDR, Disaster Recovery /by James WagnerAnd just in case you think the recent atmospheric disturbance is a one-time thing, don’t forget the freak summer snowstorm we had just last year.
If you’re one of those unlucky Calgary businesses whose downtime cost you money, you’re not alone.
It’s estimated that downtime costs Canadian businesses more than $16B annually, and worse, more than half of all Canadian businesses have no disaster recovery plan in place.
Storms like the one that occurred in the summer of 2015 are the perfect example of why it pays to be prepared ahead of time.
For households, that means having candles, flashlights, and provisions of food and water just in case.
For businesses, it means having your data backed up to an offsite location and a disaster recovery plan in place, so that if the worst happens and you’re not able to operate your business from its normal location, you can still meet your customers’ needs.
Your Data Is Your Business
From financial records to customer accounts, stored data is the core of your business operations.
Imagine the cost and length of time that would be required to recreate those records.
To prevent that kind of risk, it is essential to regularly and automatically backup your data.
By storing a backup of your data at an offsite location, you will have access to the information your business needs to remain in operation, even if your facility is inaccessible or destroyed.
BDR = Business Continuity
Operating a business comes with inherent risk.
Mitigating that risk is something every business leader must consider.
From ensuring a safe environment for customers who visit your location to having a lock on your door to prevent theft, to having a sprinkler system that quickly puts out fires, businesses are always looking for ways to minimize risks.
Backup and data recovery (BDR) is an essential risk mitigation strategy for business continuity – one that can be very costly to ignore.
It might not rain today, or tomorrow. It might not rain until next week. But you’ll be glad to have an umbrella with you so that you’re prepared when it does rain.
The ITeam provides essential IT support to Calgary businesses, with fully managed and customized offsite backup services and secure storage in a Calgary-based secure facility with 24/7 monitoring. Offsite backup and disaster recovery is not a one-size-fits-all solution. The ITeam will work with your Alberta business to customize a cost-effective solution and help you develop a comprehensive disaster recovery plan that will ensure the continuity you need. Contact us for a free consultation.
Managed IT Services for Better Customer Service
/0 Comments/in Managed IT /by James WagnerWhen they visit your offices, they expect you to be there.
But more than that, they expect you to be able to provide whatever service they need from you.
Your customers aren’t expecting you to say, “Oh, I’m sorry. We can’t do that today. Our network is down.”
They don’t want to hear, “You’ll have to come back another day; we can’t access our customer information.”
And they certainly do not want to get a phone call from you saying, “Sorry, but you will want to monitor your finances for the next month. We’ve just lost all of your personal information to hackers.”
No, your customers rightfully expect that you will always be available, up and running, and diligently working to protect the information they’ve entrusted to you.
When you consider ways to improve customer service for your company, you may not consider IT support or Managed Services.
More likely, you focus on hiring more people, increasing the amount of training you do and placing emphasis on development.
But one of the easiest ways to improve customer service is to ensure that you are available when your customers need you and that they can trust you enough to continue providing you with the information you need to remain effective.
The IT – Customer Connection
Managed IT services, while on its face an IT support solution, is really a phenomenal customer service tool.
Managed Services are IT support services designed to proactively manage your network, to optimize performance and enhance security.
Your network is monitored every day, with behind-the-scenes experts intercepting and addressing problems before they impact your customers, reducing downtime and enhancing security measures to keep your business operational and your customer data safe.
Benefits of Managed Services
Fixed-cost Managed Services from The ITeam will jump-start your cost reductions today and increase your competitive advantage tomorrow. In addition to Managed IT Services, The ITeam is also the Calgary region’s local source for comprehensive IT services, as well as IT products, supplies, and support through Managed IT Services.
Managed IT Services: How The ITeam Can Help
/0 Comments/in Dental IT, Energy IT, Legal IT, Managed IT /by James WagnerWe often read about managed services providers offering to ease the pain associated with routine IT support.
Here at The ITeam, however, we’d like you to think about doing what is required to avoid experiencing that pain altogether.
How Do We Help You Avoid Pain?
What happens if you don’t go to the dentist regularly and get your teeth cleaned?
Eventually, you develop cavities that require fillings.
Ignoring cavities could then lead to further infection, which would necessitate a root canal.
You may even have to have a tooth pulled.
There will be pain, swelling, and an exponential cost involved.
To avoid as much of that pain as possible, most people see their dentists every six months to have their teeth cleaned and examined, fixing cavities while they’re just minor nuisances.
Your business IT must likewise take preventative measures against comparable risks.
If you aren’t proactively taking care of your IT, keeping it orderly, secure, and protected, you end up enduring a lot of costly pain.
Managed services are like a dentist for IT support.
Rather than wait until you have a toothache to worry about, we do everything we can to keep you from having one at all.
Managed Services Offers Peace of Mind
To ensure that your business remains operational and competitive in the most cost-effective manner possible, you should take a proactive stance with your network security, systems and application patching.
Employing comprehensive backup and recovery services can ensure that.
Our Managed Services provides businesses with 24-hour monitoring, to immediately identify and correct potential issues as well as to provide remote and onsite maintenance and support.
Benefits of Managed IT Services
One of the biggest benefits of managed services is the cost savings that businesses experience by making business IT support costs more predictable and manageable.
A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, and state-of-the-art cloud storage and hosting.
The ITeam’s Managed Services is a custom solution designed to meet the varied needs of businesses in a variety of industries.
We act as a virtual CIO, partnering with our clients to help them meet their business goals and remain globally competitive.
Fixed-cost Managed Services from The ITeam will jump start your cost reductions today and increase your competitive advantage tomorrow.
In addition to Managed IT Services, The ITeam is also the Calgary region’s local source for comprehensive IT services, as well as IT products, supplies, and support through the On Demand IT Services.
Your Business Is Better in the Cloud
/0 Comments/in Cloud Hosting, Cloud Security /by James WagnerThere is no business in today’s global marketplace that doesn’t have a broader reach, an online presence, and a collection of data to protect.
From the smallest local dental service to the largest oil and gas conglomeration, every business has a need for cloud services.
Why Are Businesses Flying to the Cloud?
Cloud services are simply a way to shift the cost and responsibility of the physical storage of data and processing from your business to your service provider’s business.
The service provider is built to cost-effectively deliver agile, scalable access to powerful computing resources, whether you have 20 employees running applications on virtual servers or 20,000.
Businesses are shifting to cloud services because of the remarkably efficient way in which it delivers infrastructure without requiring a costly investment in owned and maintained hardware.
The Benefits of Cloud Services
Cloud services provide a number of benefits to businesses regardless of size.
Not only does it make it possible for your business to have more flexibility by having access to data, applications, email, and information from virtually anywhere, but it also provides peace of mind by:
Cloud Services Make Cents
Companies are shifting to cloud services because it makes sense.
Cost predictability leads to better long-term planning. Better long-term planning leads to better agility.
Better agility leads to the ability to be more competitive and responsive to customer needs. And that all leads to better profitability.
When you stop having to think about managing your IT, you can focus on the part of your business that attracts and retains your customers.
Leave the heavy lifting to us.
Your IT Support provider should be able to offer fully managed and customized cloud services with secure storage in a Calgary-based secure facility with 24/7 monitoring.
Cloud services are not a one-size-fits-all solution.
The ITeam will work with your Alberta business to customize a cost-effective solution and help you develop a comprehensive cloud services plan that will ensure the continuity and competitive edge you need.
To learn more about how The ITeam can help you make the shift to cloud services, contact us for a free consultation.
Hosted Services: What Are They and How Do They Work
/0 Comments/in Cloud Hosting /by James WagnerHosted services are the aspirin for your headache and the cure for what ails your IT infrastructure.
Hosted services provide:
What Are Hosted Services?
There are multiple components to hosted services, but they all fit under the umbrellas of:
The combination of these elements provides comprehensive security, capacity, scalability, and access to state-of-the-art equipment.
It helps keep your business operational in the most cost-effective and customized manner possible.
How Are Hosted Services Provided?
Hosted services are provided in a highly customized manner that may be different for every client.
A client in the health industry may be singularly focused on backup and recovery as a means of protecting patient data.
An oil and gas industry client may need state-of-the-art hardware that they don’t have to think about or maintain but can still count on uptime.
A corporate client may need a combination of services that provides maximum value for the investment.
What makes hosted services the future of IT support in Calgary are the limitless customization options available to make the service suit your business needs and budget.
Why Does My Business Need Hosted Services?
The simple answer to this question is: “An ounce of prevention is worth a pound of cure.”
Security – Hosted Services provide updates to your operating systems, filter spams, eliminate viruses and prevent hackers from accessing your sensitive data. One of the most crucial roles of hosted services is to enhance security, increase uptime, and allow business leaders to maintain their focus on their clients, not on their IT.
Monitoring – Expert-level monitoring of equipment, software, applications, and servers to ensure that anything that might go wrong is stopped in its tracks.
Off-site Backup & Recovery – In this age of data breaches, nothing is more crucial than a secure network. Offsite backups are a must for every business, protecting organizations from the loss of data that occurs as a result of onsite server failures, cyber-attacks, or physical catastrophes such as fire, flood, theft, or vandalism.
Managed Email – One of the easiest ways to prevent security issues is to filter them out before they ever reach your business. Using a hosted email service provides an additional layer of security to every aspect of your operation.
The ITeam provides hosting services and customized IT support to Calgary and Alberta businesses, with secure storage and 24/7 monitoring in a Calgary-based secure facility.
Hosted services are not a one-size-fits-all solution.
The ITeam will work with your business to customize a cost-effective solution and help you develop a comprehensive plan that will ensure the peace of mind you need to focus on your business.
Contact us for a free consultation.