The complexity and rapid-paced evolution of technology has made IT support for businesses a necessity. Depending on the size of your organization and your level of need for managed IT services, IT support can mean many different things.
Benefits of IT Support for Businesses
Enlisting IT support from a managed service provider offers several benefits, including:
Cost Savings for Small- and Medium-Sized Enterprises without Internal IT Teams
If you are a small- and medium-sized enterprise (SME) without an internal IT team, outsourcing your IT support is a cost-effective solution that can be much less expensive than recruiting and assembling your own in-house IT support team. Calgary businesses can save money on salaries, benefits, and training costs by outsourcing IT support to a third-party provider to achieve business goals, gaining access to a depth of experience that is otherwise difficult to attain.
Cost Savings for Small- and Medium-Sized Enterprises with Internal IT Teams
Bigger SMEs that do have internal IT teams can also benefit from outsourcing IT support to an MSP, one that can work side by side with an in-house team to expand their capacity. Not only can this improve retention for your business by preventing your own team from becoming overwhelmed or overworked, but the combined experience of an MSP team and yours can present a formidable competitive advantage.
Cost Savings for All Calgary Businesses with Outsourced Managed Services
Outsourcing IT support is also cost effective for Canadian businesses because the cost of maintaining servers – infrastructure costs and capital expenditures, as well as energy costs – can quickly eat into profits. And unexpected capital expenditures can hinder your ability to achieve business goals. Transforming your IT costs into a fixed monthly cost makes it easier to plan and grow your Canadian business.
Access to Expertise, Experience, and Information
Managed service providers, such as The ITeam, offer specialized expertise and experience in managing IT systems, hardware, software, and networks. Our team has decades of experience in a variety of industries that we can use to help you develop a stronger business strategy and an IT strategy that aligns with your goals. IT support for your business means having access to skilled IT professionals who can address technical issues quickly and effectively. They can be a sounding board for your internal IT team, and they can help you make sure you have the right tools, policies, and technology in place to protect your customers and meet compliance requirements.
Increase Efficiency with IT Service Providers
Your Calgary IT service provider takes over some of the heavy lifting – everything from managing software licenses and patching to 24/7 monitoring – so that you can focus on your core competencies and goals. When you delegate the responsibility of managing your IT infrastructure to a dedicated team, you free up time and resources to focus on growing your business and building stronger relationships with your customers.
Achieve Better Scalability
We’ve talked about scalability before, but it really is a powerful profit protector. If something happens that forces you to scale down your operations (think pandemic), you can achieve this very quickly, so that you’re not paying for space, time, or seats you don’t need. On the other hand, if you are awarded a big contract and need to scale up rapidly, you are able to do that as well, so that your new client doesn’t experience a slow onboarding process. You obtain access to tailored solutions that meet the changing needs of your business, ensuring that your IT infrastructure remains robust and reliable.
Stronger Cybersecurity
Additional eyes watching your network, sophisticated threat detection, and quicker response times to threats can make a difference between continuity and closure. IT support provides you with access to robust security measures to protect your data and systems from cyber threats. With regular security audits and updates, you can ensure that your business plan is up to date with the latest security technologies.
Improved Customer Experience
Every leader is charged with improving customer experience, and it often requires a digital transformation to do so. As you work towards building an app, updating your website, rolling out new products and services, and otherwise improving the experience for your customers, technology will be the key. And when you have a team of IT experts behind the scenes ensuring the security, reliability, and uptime of your network, you can deliver a better customer experience to your customers, no matter what industry you’re in.
Overall, enlisting IT services for businesses can be a strategic decision business owners make for streamlining operations, reducing costs, and improving efficiency and security. The ITeam is Calgary’s leading source for outsourced IT support and cloud services. We have been recognized among the world’s 501 most strategic and innovative managed service providers by Channel Futures, as well as one of the best managed service providers in the 2020 SMB Hot 101. Additionally, The ITeam was named one of Canada’s Top 100 Solution Providers by Channel Daily News (CDN). When it comes to your Calgary business, you could not be in better hands.
Contact us now without delay for a complimentary assessment from one of our IT support professionals. Call (403) 750-2540 or email sales@theiteam.ca today.